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Status Under review
Created by Guest
Created on Jan 17, 2021

Call Transcription functionality + API capabilities

Please, implement an ability to see a call transcription and offer an API integration of that capability with other platforms.

Product Line RingCentral Phone
  • Admin
    Jennifer Del Rosario
    Mar 7, 2022

    Hi, we are auditing an old idea. Velvetech app for RingCentral might help you. Check this link to know more https://www.ringcentral.com/apps/velvetech-for-ringcentral. Thank you!

  • Rito Salomone
    Mar 31, 2021

    Retrieving transcriptions adds a whole new dimension to our ability to offer all in one analytics. I would highly endorse this request. Customers are always looking at better ways to improve customer experience.