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Please, implement an ability to see a call transcription and offer an API integration of that capability with other platforms.
Hi, we are auditing an old idea. Velvetech app for RingCentral might help you. Check this link to know more https://www.ringcentral.com/apps/velvetech-for-ringcentral. Thank you!
Retrieving transcriptions adds a whole new dimension to our ability to offer all in one analytics. I would highly endorse this request. Customers are always looking at better ways to improve customer experience.