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Status Already exists
Created by Jorge Mico
Created on Jul 17, 2023

CALIFORNIA - Disable Call Recording Option on App

In California, it is illegal to record a phone conversation. Can this be an option on the Admin Portal wherein we can disable the button on the RingCentral app?

  • Admin
    Jessica Hernandez
    Jul 25, 2023

    In the admin portal, an admin can disable on-demand and automatic call recording. The setting is in Auto-Receptionist>General Settings.