Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status New
Created by Aerify IO
Created on Jul 19, 2023

Maximum caller wait time in queue 45 seconds

Hello,

Relative to our system:


In the Fishers Office Queue > Call handling & Members > Wait settings: I need the maximum caller wait time in queue to be 45 seconds instead of 1 minute. Currently I can only choose between 30 seconds and 1 minute.

  • Ryan Buffa
    Reply
    |
    Feb 12, 2024

    This feature is needed. The most flexible solution would be to add any integer between 5 and X. Then we can set any amount of time to ring.