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Status Planned
Created by Christy Weser
Created on Jan 19, 2021

Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

I am unable to answer phone calls on behalf of my manager when using the any of the mobile apps; it does not work on the 'RingCentral Phone' or 'RingCentral Unified'. I am working phone home and need to be able to answer calls on my mobile phone.

Product Line RingCentral App
  • Anthony Cherry
    Oct 10, 2023

    We have HUFD lines that are department lines. When our users work from home, they get ZERO notification when the group(HUD) line(s) rings.

  • Brad Whitaker
    Mar 30, 2023

    have multiple requests to be able to answer another line available in HUD extension on mobile phone, please prioritize this in next release. Thanks


Add the HUB to the phone app (IOS and Android)

Add HUB to the mobile app so I can monitor my present, to see I can transfer a call, etc.
Enrique Sanchez about 2 years ago in RingCentral Mobile App 0 Planned

HUD available for the RingCentral Mobile App

This would be very useful when staff is working from home and needs to know who can take a call. We have to log onto the computer and use the Ring Central phone app to accomplish this currently. Would be nice to have it all on the mobile.
Scott Wear almost 2 years ago in RingCentral Mobile App 1 Planned

HUD in iOS mobile app

Mobile app for both android and iOS need HUD or better ability to detect call presence as it can do with desktop app. It should be readily available in the mobile app with some many people being remote they should be able to see when someone is on...
Michael Savage about 1 year ago in RingCentral Mobile App 0 Planned

HUD on mobile app is a must

With everyone being mobile these days, it's a must to see your co workers or employees on the phone with HUD on the mobile app. with our old phone system, we were able to monitor, barge, whisper or take over the call with in the mobile app. We als...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Planned