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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Jan 19, 2021
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-51 Contacts: share my Personal Contacts with all users.

Company-Wide Contact List Merged

It would be nice to be able to have a contact list that is available to all employees so that when a customer calls, their information shows on the screen or so that when an employee would like to call a customer, they have access to their contact information. It seems the work-around for it right now is for the person that creates the contact to either export that contact and send it to all employees for them to import or email the contact info to all employees. Instead, it would be much easier to have a central database of contacts that could include employees and customers that all employees can create contacts in.

Product Line RingCentral Phone
  • Nathan Ramsden-Lock
    Apr 15, 2021

    don't hold your breath this has been asked for multiple times over the last 6 years.

  • Natalie Crown
    Mar 25, 2021

    Yes, I just ran into this setting up our phones and my tech guy suggested I post an idea. I figured I wouldn't be the only one!

  • Keith Brown
    Mar 9, 2021

    I agree that the concept of a Company Phonebook is needed - both for internal contacts not in RingCentral and external contacts