Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

 

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-51 Contacts: share my Personal Contacts with all users.

Company-Wide Contact List Merged

It would be nice to be able to have a contact list that is available to all employees so that when a customer calls, their information shows on the screen or so that when an employee would like to call a customer, they have access to their contact information. It seems the work-around for it right now is for the person that creates the contact to either export that contact and send it to all employees for them to import or email the contact info to all employees. Instead, it would be much easier to have a central database of contacts that could include employees and customers that all employees can create contacts in.

  • Guest
  • Jan 19 2021
  • Under Consideration
Product Line RingCentral Phone
  • Nathan Ramsden-Lock commented
    15 Apr 05:58pm

    don't hold your breath this has been asked for multiple times over the last 6 years.

  • Natalie Crown commented
    25 Mar 10:08pm

    Yes, I just ran into this setting up our phones and my tech guy suggested I post an idea. I figured I wouldn't be the only one!

  • Guest commented
    9 Mar 10:48pm

    I agree that the concept of a Company Phonebook is needed - both for internal contacts not in RingCentral and external contacts