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Status New
Categories RingCentral Phone
Created by Fatimah Esfahanizadeh
Created on Jul 28, 2023

Likes costing you money?

My business isn't text heavy, so my plan is 100 per month. However, I continue to DRAMATICALLY EXCEED that amount because clients (if they have an iPhone) click the 'like' or 'thumbs up' or 'happy face' or whatever it is on their end when they receive a text from my number. When they do that I receive an auto-text describing the happy face, thumbs up, etc. This costs me a text message from my plan hence I exceed the 100 by so many. If the consumer just didn't hit like or happy face or whatnot on the text the problem would be solved.

As sophisticated as ring central is, would there be a way to filter those out so I am not charged for them? I ask my clients to please not hit like on them b/c it costs me but they of course forget.