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Status Under review
Created by Rochelle Gobis
Created on Aug 4, 2023

Custom Role for Call Queue Manager

Create a custom or add a permission for a call queue manager.

Current Permissions available are Full Access managers can edit all settings. Member managers can edit group members and change availability status. Message managers can check/manage queue voicemail.

Requesting if the access for update call queue hours, update the voicemail recording and update call queue members have seperate permission.