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Status Future consideration
Created by Jay Puppe
Created on Jan 20, 2021

Remove the announcement to announce yourself when doing a conference call

With the newest RingCentral update, we are having all 3 parties on a simple conference call, hear a notice to announce yourself to join a call. This is not a meeting that we've scheduled, it's a simple connection of 3 people. We should have the option to remove this.

We were given a workaround to hit *#8 to remove the announcement. We are making hundreds of conference calls per day. This is not a good solution. We need this addressed ASAP. Not sure how you can make a global update like this and not get input from your users who actually use this feature.

https://community.ringcentral.com/questions/94965/remove-the-announcement-to-announce-yourself-when.html

Product Line RingCentral App
  • Philip Freedman
    Mar 9, 2021

    Can you imagine a conference call with 30 - 40 people all announcing themselves at the same time when they enter the call? I can. It sounds ridiculous and is embarrassing to the host. This is a default setting for all other conference software and shouldn't require an enhancement request. Please change this quickly as we have daily conference calls and would like the option to add some normalcy to the process. Thank you.

  • Sherri Rodriguez
    Jan 21, 2021

    This announcement is annoying and we should have the ability to disable.