Community Ideas

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More robust user compliance reports

Currently I'm using RC analytics concatenating and parsing the message, video and phone downloaded .csv reports of folks who have never made a call, text or video call and it's not elegant.
In order to push user compliance within our company, we would like a report of those who have yet to change their password and/or download the app and/or have yet to make one phone/text or video call.

  • Justin Mead
  • Jan 20 2021
Product Line RingCentral Analytics
  • Attach files
  • Justin Mead commented
    26 Jan 11:52pm

    Thanks to whoever cleaned this wording up. Essentially it's this scenario:

    "Jim, how many folks still need to get up to speed with RCV still?"

    "Greg (glances as analytics dashboard), it looks like we still have 17 stragglers. We'll get an e-mail out to them to have things set up and working by the end of the week."