Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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More robust user compliance reports

Currently I'm using RC analytics concatenating and parsing the message, video and phone downloaded .csv reports of folks who have never made a call, text or video call and it's not elegant.
In order to push user compliance within our company, we would like a report of those who have yet to change their password and/or download the app and/or have yet to make one phone/text or video call.

  • Justin Mead
  • Jan 20 2021
  • Future consideration
Product Line RingCentral Analytics
  • Justin Mead commented
    26 Jan, 2021 11:52pm

    Thanks to whoever cleaned this wording up. Essentially it's this scenario:

    "Jim, how many folks still need to get up to speed with RCV still?"

    "Greg (glances as analytics dashboard), it looks like we still have 17 stragglers. We'll get an e-mail out to them to have things set up and working by the end of the week."