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Status New
Categories RingCentral Phone
Created by Kevin Lou Gaden
Created on Aug 9, 2023

Retain caller ID of the caller, be it warm/announced or cold/blind transfer FOR YEALINK DEVICES

announced/warm transfer should show the caller ID of the customer being transferred and not the caller ID of the one transferring

SIMILAR IDEAS: CUSTCOM-I-8250 and ENTCOM-I-48