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This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-735 RC app search by department.
Users often just want to speak to someone in say finance and would not necessarily know a specific name
|Product Line||RingCentral Phone|
We really need this feature as well. The current "filter all contacts" field in the desktop app and "search" (contacts) in the mobile app should look at not just the first and last name fields but also (at least) the "Department" and "Job Title" fields. It would also be good if it was possible to turn on custom fields as searchable (we have a "business unit" field that would also be helpful if it was included in the search).