Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Private Chat with just host or cohost

We would like to keep students from chatting with each other privately by being able to disable private chat and only allowing private chats to happen between attendees and the host.

  • Guest
  • Aug 21 2020
  • Implemented
A typical use case scenario Keeping students from private chatting
Benefit of such feature No distractions
Product Line RingCentral Meetings
  • Attach files
  • Guest commented
    13 Sep 08:06pm

    Thank you!!

    Most Sincerely,

    EliaJohnson
    Chief Information Officer
    Alcuin School
    Design the change you wish to see in the world.

  • Admin
    Becky Hensley commented
    13 Sep 05:48pm

    Hey, team! This functionality is now in place for RingCentral Video.
    Please let us know if you have any questions.
    This feature will be set up for mobile in just a few days.

  • Guest commented
    23 Sep, 2020 09:47pm

    Thank you!

    Most Sincerely,

    EliaJohnson
    Chief Information Officer
    Alcuin School
    Design the change you wish to see in the world.

  • Admin
    Becky Hensley commented
    23 Sep, 2020 09:41pm

    Got it, Elia! Thanks for the clarification. We have updated the description on your idea to reflect the ask. We'll share with product.

  • Guest commented
    22 Sep, 2020 07:00pm

    We can see the drop down, the issue is we do not want students chatting with each other privately, ONLY the host. We wan them to see only the host as an option for chatting.

    Most Sincerely,

    EliaJohnson
    Chief Information Officer
    Alcuin School
    Design the change you wish to see in the world.

  • Admin
    Becky Hensley commented
    22 Sep, 2020 06:35pm

    Elia, if you select the host, you can chat with them privately. There is a drop-down that shows all the attendees of the meeting including the host. You select them and conduct the conversation privately. If you're still having trouble, please reach out to us directly at Community.Support@RingCentral.com and we can troubleshoot the issue.

  • Guest commented
    22 Sep, 2020 05:32pm

    This allows private chatting, but does not preclude that is must be the host or cohost. I was requesting private chats with ONLY the host.

    Most Sincerely,

    EliaJohnson
    Chief Information Officer
    Alcuin School
    Design the change you wish to see in the world.

  • Admin
    Becky Hensley commented
    22 Sep, 2020 05:24pm

    Updated the link, Elia. Thanks for your patience.

  • Guest commented
    22 Sep, 2020 04:58pm

    Do not see the KB!

    Most Sincerely,

    EliaJohnson
    Chief Information Officer
    Alcuin School
    Design the change you wish to see in the world.

  • Admin
    Becky Hensley commented
    22 Sep, 2020 04:14pm

    Elia, thanks for sharing this idea. However, this is a feature that does exist.
    And it shouldn't make a difference if you are using RCV or RingCentral Meetings.
    Here is a KB for RCV chats, but it should help no matter what video product your team uses.
    https://support.ringcentral.com/s/article/In-Meeting-Chat-RingCentral-Video?language=en_US

    Let us know if you have further questions. Community.Support@RingCentral.com