RELATED IDEAS
Allow BOTH First and Last name for Dial by Name directory
Currently, at the master account level, there is a setting for dial by name directory to search by first or last name. There is no option to do both. Not only can't you change it from site to site, but you cannot even use different button presses for each option. It is literally one or the other for your entire account.
| Product Line | RingCentral Phone |
Being able to allow callers to search by both would be very helpful, even if set at the master account level.