Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage

  • Guest
  • Aug 26 2020
  • Planned
Product Line RingCentral Phone
  • Attach files
  • Karla Kim commented
    11 Feb 04:42pm

    How much longer before HUD is implemented in the new app? We are about to lose the RC app and HUD is a critical part of our organization's workflow.

  • Nicole Orlanzo commented
    5 Feb 06:41pm

    Having the HUD is critical for our organization. Would also be nice if we had more flexibility with the organization (adding dividers, white space, etc).

  • Candice Brown commented
    2 Feb 04:16pm

    HUD is a must in the app.

  • Steve Krizka commented
    2 Feb 04:36am

    HUD is crucial to our organization

  • Brandon Battle commented
    22 Jan 05:36pm

    In addition to adding the HUD feature, please allow for the HUD to be undocked or broken out into a new window. This is currently a good feature in RC Phone for receptionists, the ability to have an at-a-glance view of the HUD without the need to hunt it down in the app. I'm not a receptionist, but having this allows me to quickly communicate with my teams, knowing their status before I call them, transfer a call, or bringing them into an existing call. This is critical feature. Thanks for promoting this feature to planned!

  • Kathleen Smith commented
    22 Jan 04:54pm

    Needs to be available in mobile app as well!

  • KBS Coatings commented
    21 Jan 04:40pm

    This is a must.

  • Nick Mawji commented
    13 Jan 12:09am

    Is HUD implemented in the RC app before we loose the RC Phone app?

  • Logan commented
    8 Jan 08:57pm

    This would be a critical addition to ease the transition from RC Phone

  • Oak Norton commented
    6 Jan 07:30pm

    Yes, but make it so when a receptionist is on a call and parks it for someone, they can filter the list of slots to find the person or the park slot they want to send the call to. Right now you can filter the list BEFORE a call comes in but not while you're on a call, which is ridiculous.

  • Craig Nebel commented
    4 Jan 06:33pm

    This would be a great feature to have added.

  • Brian Erle commented
    16 Dec, 2020 03:57pm

    Please add the HUD awareness to the the GLIP RingCentral app for Windows. We need to get all of the functionality of the RingCentral Phone app (You know the one with the phone icon) into the GLIP app.

  • Tim Rutherford commented
    16 Dec, 2020 01:00pm

    Please let us know once the HUD is available in the app. One app is much easier to train on then two!

  • Leanne K commented
    15 Dec, 2020 02:39pm

    Please provide us with an update of when it will be released.

  • Gregg Radell commented
    14 Dec, 2020 08:02pm

    Need HUD - It is essential - Please don't kill our old apps until the HUD is fully available in the new ones.

  • Alex Heneisen commented
    1 Dec, 2020 05:59pm

    Need HUD in the app

  • Katie Mollman commented
    1 Dec, 2020 05:55pm

    Need HUD in the app

  • Frank Czar commented
    24 Nov, 2020 02:39pm

    Need HUD in the App!

  • Brent Largent commented
    4 Nov, 2020 11:00pm

    Yes, Please, having to have 2 apps open on my desktop (one just for HUD) and the 2nd app for messaging, etc.

  • cheryl parrish commented
    28 Oct, 2020 10:06pm

    prefer combined app