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Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage

  • Guest
  • Aug 26 2020
  • Planned
Product Line RingCentral Phone
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  • David Lloyd commented
    12 Apr 02:27pm

    We are also looking for the HUD in the new RingCentral application.

  • shannon Foster commented
    6 Apr 12:38pm

    We need this! Crazy that this has not been implemented already. Yet here we are a few weeks before we are going to be forced to use this new App and this feature is still not ready.

  • Gregg Radell commented
    1 Apr 06:26pm

    HUD was a mian reason we chose RC as well. It is essential. No Hud, No more Ring Central.

  • Guest commented
    1 Apr 06:08pm

    HUD is the most useful part of the desktop app, without it RC is not the company I want to partner with. Removing it without checking with your clients was stupid, I get 10 calls a week to change my phone system, I hang up on them, or I did... Get this back in or let me use the old app past May 3rd. Or you will lose clients. I have been yelling at everyone I can about this, it is an insanely bad decision by your team.

  • Ashley Gibson commented
    31 Mar 08:55pm

    We need HUD in the glip app on desktop for sure.

  • Dug Holmes commented
    25 Mar 06:38am

    Need HUD, looking at alternative providers already since this was removed from the App

  • Arlend commented
    11 Mar 07:04pm

    We need HUD to transfer call to user that is available. At least turn on the red and green dots for now temporarily in the Contacts > Company > display section

  • Pam Klein commented
    25 Feb 05:10pm

    Please hurry up with getting the HUD into the new app. This is a feature we have been waiting on since we moved to Ring Central and should be top priority if you are going to force people to stop using the Phone App!

  • Karla Kim commented
    11 Feb 04:42pm

    How much longer before HUD is implemented in the new app? We are about to lose the RC app and HUD is a critical part of our organization's workflow.

  • Nicole Orlanzo commented
    5 Feb 06:41pm

    Having the HUD is critical for our organization. Would also be nice if we had more flexibility with the organization (adding dividers, white space, etc).

  • Candice Brown commented
    2 Feb 04:16pm

    HUD is a must in the app.

  • Steve Krizka commented
    2 Feb 04:36am

    HUD is crucial to our organization

  • Brandon Battle commented
    22 Jan 05:36pm

    In addition to adding the HUD feature, please allow for the HUD to be undocked or broken out into a new window. This is currently a good feature in RC Phone for receptionists, the ability to have an at-a-glance view of the HUD without the need to hunt it down in the app. I'm not a receptionist, but having this allows me to quickly communicate with my teams, knowing their status before I call them, transfer a call, or bringing them into an existing call. This is critical feature. Thanks for promoting this feature to planned!

  • Kathleen Smith commented
    22 Jan 04:54pm

    Needs to be available in mobile app as well!

  • KBS Coatings commented
    21 Jan 04:40pm

    This is a must.

  • Nick Mawji commented
    13 Jan 12:09am

    Is HUD implemented in the RC app before we loose the RC Phone app?

  • Logan commented
    8 Jan 08:57pm

    This would be a critical addition to ease the transition from RC Phone

  • Oak Norton commented
    6 Jan 07:30pm

    Yes, but make it so when a receptionist is on a call and parks it for someone, they can filter the list of slots to find the person or the park slot they want to send the call to. Right now you can filter the list BEFORE a call comes in but not while you're on a call, which is ridiculous.

  • Craig Nebel commented
    4 Jan 06:33pm

    This would be a great feature to have added.

  • Brian Erle commented
    16 Dec, 2020 03:57pm

    Please add the HUD awareness to the the GLIP RingCentral app for Windows. We need to get all of the functionality of the RingCentral Phone app (You know the one with the phone icon) into the GLIP app.

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