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I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email.
Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from a different extension or call queue for ease of access.
Thanks!
Product Line | RingCentral App |
Hey, thanks for reaching out!
This functionality can be found in the RingCentral App. We might recommend you switch to the new app to access - available on Destop and mobile app.
https://support.ringcentral.com/s/article/How-to-forward-a-fax-message-using-the-RingCentral-App-for-Android
https://support.ringcentral.com/s/article/How-to-forward-a-fax-message-using-the-RingCentral-App-for-iOS