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Status Already exists
Categories RingCentral Phone
Created by Guest
Created on Sep 4, 2020

Allow Desktop & Mobile Ring Grouping for Call Handling & Forwarding

Right now, desktop & mobile can not be added to ring groups so it is only beneficial if you want to let it ring on desktop/mobile first for sequential or if you are using a simultaneous setup. If it can be part of a custom group you can have it ring on desktop/mobile and say your yealink phone simultaneously before it forwards to another sequential option (ie. an answering service).

Product Line RingCentral Phone
  • Admin
    Becky Hensley
    Oct 22, 2020

    Hey, Cory! Please let us know if the above workaround was a fit for your issue.

  • Guest
    Sep 9, 2020

    Just set it to 0 rings and it will be simultaneous with subsequent devices.