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Status Under review
Created by Noam Shendar
Created on Sep 5, 2020

Virtual Background CPU Check Bypass

No description provided
A high level description of the product or feature being requested Virtual Background - option to bypass CPU check
A typical use case scenario My Mac is strong enough for virtual backgrounds, and works flawlessly with Zoom. RC Meetings, however, blocks this feature due to (it claims) insufficient CPU power. Need an expert option to bypass this (use at own risk)
Benefit of such feature Virtual backgrounds are critical for marketing and WFH reasons - eliminates clutter and allows company branding to be displayed.
Product Line RingCentral Meetings
  • Sean Potter
    Nov 10, 2020

    Yes please! It's a shame we got a new fleet of dell 7000 series with great specs and our users are let down to discover RingCentral deems the new equipment incapable but the virtual backgrounds work in literally every other software. The virtual backgrounds were working fine for some time, what changed.

  • David Garrity
    Oct 21, 2020

    Agreed, requiring and i7 is just poor programming. If an iPhone can handle it, an i5 CPU should be able to. Inefficient code much?

1 MERGED

system requirements for virtual back ground on rcv

Merged
i suggest that the gpu requirement be remove or other versions gpu be allowed. Note that this is along-standing request, dating from at least sometime last year. Please allow otherwise adequate systems somehow to implement this feature. Note that ...
Guest 12 months ago in RingCentral Video 0 Under review
1 MERGED

Ring Central Meetings - Virtual Backgrounds

Merged
Please make them work like Zoom, not requiring I7 processor and green screen.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review