Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Increase number of rings for Limited Extensions

  • Guest
  • Sep 11 2020
A high level description of the product or feature being requested Admin or user should be able to increase the number of rings for limited extensions before hearing the "Not available" message. Or, have the default number of rings set to 15 rings / 75 seconds. 4 rings is too short. Refer to ticket number 11405227.
A typical use case scenario Limited extensions are used for seniors in our facility. They do not move fast and need more than 4 rings to get to their phones.
Benefit of such feature Reduce a lot of frustration from residents and family members. There are a lot of complaints related to this lack of feature.
Product Line RingCentral Phone
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