Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Transfer incoming call to colleague's voicemail using the softkey instead of their extension on a Polycom device

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.

  • Guest
  • Sep 18 2020
Benefit of such feature The receptionist can quickly transfer calls to voicemail without having to lookup an individual's extension each time.
Product Line RingCentral Phone
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