Skip to Main Content
Status Under review
Categories RingCentral Phone
Created by Guest
Created on Sep 18, 2020

Transfer incoming call to colleague's voicemail using the softkey instead of their extension on a Polycom device

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.

Benefit of such feature The receptionist can quickly transfer calls to voicemail without having to lookup an individual's extension each time.
Product Line RingCentral Phone