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Status Future consideration
Created by Guest
Created on Sep 18, 2020

Send email confirmation after you have sent a text message

Currently, we only receive an email after our client responds. It would be helpful for documentation purposes if we could also receive an email after we have texted the client.

Benefit of such feature We would be able to document our conversation with the client
Product Line RingCentral App

Outbound SMS Notifications

For the financial industry we are not allowed texting from our cell phones. Every conversation must be archieved through our email support system. Right now all incoming text to Ring Central comes through our email. However when we reply to the cl...
Tom Barton about 1 year ago in RingCentral Web/Desktop App 0 Future consideration

sent an email alert when someone sends an outgoing message.

I would to set up a administrative notification for any outbound SMS messages. Our team currently has our inbound messages set up to trigger email notifications, but I would also like to be able to, as an admin, be sent an email alert when someone...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration