This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2225 Longer Voicemail Length.
Currently, the default voicemail has a maximum of 3 minutes. We have a number of users that use voicemail to leave detailed messages and are getting cut off at the 3 minute mark. They have no option to continue, they have to call back and leave another voicemail. Why not extend to 5 minutes and avoid this issue completely? Users are frustrated that in the middle of leaving a message they are cut off, have to dial back in and pick up where they left off.
This is a big problem for our users and disappointing that with all of the capabilities RC offers, extending voicemail isn't one of them.
|Benefit of such feature||This would improve efficiency and decrease frustration from users by allowing them to leave a voicemail in 1 message rather than have to call back in after being cut off|
|Product Line||RingCentral Phone|