Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2225 Longer Voicemail Length.

Allow Voicemail Duration To Go Beyond 3 Minutes Merged

Currently, the default voicemail has a maximum of 3 minutes. We have a number of users that use voicemail to leave detailed messages and are getting cut off at the 3 minute mark. They have no option to continue, they have to call back and leave another voicemail. Why not extend to 5 minutes and avoid this issue completely? Users are frustrated that in the middle of leaving a message they are cut off, have to dial back in and pick up where they left off.

This is a big problem for our users and disappointing that with all of the capabilities RC offers, extending voicemail isn't one of them.

  • Guest
  • Sep 18 2020
Benefit of such feature This would improve efficiency and decrease frustration from users by allowing them to leave a voicemail in 1 message rather than have to call back in after being cut off
Product Line RingCentral Phone