we are unable to text from the main line
|Benefit of such feature||this is the main reason we have rc, without it it rc does not function for our business. I would like to use the main line as the receptionist to text from our business|
|Product Line||RingCentral App|
Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings.
Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings).
This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: