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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Sep 25, 2020

Allow Call Recording Notification To Be Customizable Per Queue

We have different language queues but we can only have one Recording Notification and it is in English. It would be nice if we could customize this on a per queue level, so that callers who do not speak English understand that the call is being recorded.

Benefit of such feature It would allow us to properly communicate that calls are being recorded to our non-English speaking customers.
Product Line RingCentral Phone
  • Victor Domingo
    Oct 4, 2021

    Great idea. we have the same issue in our company. We have different locations and this allow a better understanding

  • Marcello Vivacqua
    Jul 22, 2021

    Ottima idea. Grazie