Skip to Main Content
Status Future consideration
Created by Daniel Stewart
Created on Sep 30, 2020

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?

Benefit of such feature It would raise morale, and make it easier for people to know someone's status or mood at a glance. Some people can't read as well or fast as others, or know certain languages, but pictures are universal.
Product Line RingCentral App
  • Wendelin Kipp
    Jan 10, 2023

    Please bring back custom emojis as we have been Ring Central clients for many years and those users who had Ring Central in the early days set their custom emojis and we can still see those emoji's in RC conversations with those users. We have many other users inquiring as to how to add a custom emoji to their status and we have to tell them that Ring Central phased it out in subsequent iterations. I always get that "disappointed face" when I tell them, clearly making a judgement about Ring Central as a company. For morale, please bring it back. Thanks!

  • Daniel Stewart
    Jun 2, 2022

    So I've noticed that there also isn't any Pride Flag Emojis. That's rather disappointing, especially during Pride Month. Just another readon custom emojis should be allowed, if RC won't be promoting such things..

  • Daniel Stewart
    Jul 21, 2021

    If anyone's paying attention to this idea still, vote for the new one I made to just...put them back, at least.

  • Daniel Stewart
    Jul 21, 2021

    Custom Emojis are no longer available in the new RingCentral. This is very sad. :( I had spent a lot of time and work taking little icons I had and turning them into emotes.

  • Benjamin Anderson
    Jun 25, 2021

    I would post a frustrated emoji face for this feature being removed in the new app, but, as such, I can't. It is a endless loop of sadness.

  • Alice Sufka
    Jun 25, 2021

    Why would you remove a feature that already worked, people used, and is included in competitor's products? (custom emojis in messaging)

  • Sara Meyer
    Jun 10, 2021

    We had custom emojis on the old app, why aren they in the new one??? We have several custom ones we use all the time. Please bring them back.

  • Elyse Watts
    Jun 4, 2021

    we want custom emojis! pretty please. it will be a fun feature to ease the planned transition from our current internal messaging app.

  • Guest
    Apr 23, 2021

    Custom Emoji's "was" a feature... and, it was way more than a morale booster -- we relied on it to convey important things, not covered by the standard emoji's. So, please bring the feature back, Thank You 😬

  • Admin
    Becky Hensley
    Apr 23, 2021

    Thanks for your feedback, Dan. The more details and use cases the better.

    Joe, Custom Emojis are not a feature at this time. The idea was merged with other ideas requesting Custom Emojis. This is under "Future Consideration" by the product team and we'll update this idea when we have further details.

  • Guest
    Apr 23, 2021

    My ticket was merged with this one... and this ticket seems to imply that Custom Emojis already work for messaging, and people want to also use them in Statuses. However, I don't see the ability to add or use custom emojis in messaging ..So, what am I missing here?

  • Dan Gidman
    Apr 23, 2021

    We also use custom emoji's for statuses as well. Its not just a morale or fun thing, its also utility.


Custom Emotes

They were available in RingCentral Classic, but are not in the new RingCentral. I liked being able to take my own icons and make emotes out of them.
Daniel Stewart over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

Add Custom Emojis back into product

RingCentral "Classic" had the ability to add custom emojis to your chatting... the feature wasn't put in the updated version of RingCentral -- it was very useful, and our company had many re relied on. Looked something like the attached image... Y...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration