RELATED IDEAS
Multiple Voicemail Greetings
Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.
| Product Line | RingCentral Phone |
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A secondary custom greeting as an "away" message for vacation or extended absence
Merged
This would be useful for people who want a normal custom greeting for not being available within the same day, but instead of re-recording this normal greeting every time you go on vacation to have a custom extended absence greeting. So you can on...
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Future consideration
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Add ability to set up multiple custom voicemail greetings, especially an "out of office" greeting
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Currently, we only have the option to have one customized voicemail greeting. If we are out of the office for a day or a week, we have to record over the existing greeting for an out of office greeting and then when we get back from vacation, we h...
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Future consideration
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Custom voice mail prompts
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is it possible to add options to soft Phone (would be nice for hard phones as well) to press a button not (answer or not answer) but a custom prompt like some mobile phone do to send info (in a voice prompt) like on a call currently please call ba...
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Future consideration
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Allow multiple voicemail greetings on individual user lines
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In the messages section per user, we should be able to add more greetings so that I can add a vacation message to switch to when I'm away. Going through the custom rule and changing other settings is much too involved. Every other phone system I'v...
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Future consideration
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Allow customization of phone greeting that is currently unavailable.
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After a caller leaves a voicemail and presses pound for more options, the greeting that they hear is not currently customizable according to RC support. We would want to customize the message below, or any other system prompts. To listen your mess...
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Future consideration
I would agree. This is a very needed addition and doesn't seem like it should be that difficult.
Its really a deal breaker if this doesn't get added. I have lots of remote salespeople who hate that we lost this with the Mitel swap over. I hear about it so much i cant wait for my three years are up so i can find a UCaaS vendor that has it!
After 2 years (since thread posted) and multiple votes and requests this feature has not been added??? Seems like a VERY SIMPLE request...
Please add this feature ASAP and not just parked under "future consideration". It should have been a feature from day one.
I am surprised this is not an option. This should be standard for every license. The need to re-record the Voicemail greeting every time you want to change it is a HUGE waste of time. PLEASE add this feature ASAP!!!
+1000. This is an absolutely basic feature. Having one standard greeting as the default, with the option to switch in a different greeting (whether away for a month, a day, or an hour) is so standard I couldn't believe it when I learned RingCentral doesn't offer it.
I agree that this would be extremly helpful! We need this capabiity added!
Please add this feature. It would save us so much time wasted on recording another voicemail every time we are in or out of touch.
This is such an important feature that we took for granted, given that 99% of phone companies offer it. Ring Central, PLEASE add this feature to your roadmap for this year.
We had this feature in our previous Avaya app - and it is much preferable way to handle things. We also could set the temporary voicemail to expire without having to remember to change it back after returning from vacation or other out of office activity.
here is a work around i found
https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html?language=en_US
We changed to ring central and I hate not having this feature as our old system did. I had no say in the system change and feel this is a big loss.
Def need this added!!!!!
This is a needed feature!
Bump on this. My 12 year old Toshiba has this function.
Yes please, we had this and many other features in our Cisco system. This is one of the more frequent requests we get from our users.
This was a feature of my IBM voicemail system. I left IBM in 2007.
We have event coordinators at every one of our locations that need to change their voicemail greeting twice a day, every day. Having this feature would eliminate that time spent managing greetings almost completely.