RELATED IDEAS
Multiple Voicemail Greetings
Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.
| Product Line | RingCentral Phone |
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1
MERGED
1
MERGED
A secondary custom greeting as an "away" message for vacation or extended absence
Merged
This would be useful for people who want a normal custom greeting for not being available within the same day, but instead of re-recording this normal greeting every time you go on vacation to have a custom extended absence greeting. So you can on...
0
Future consideration
17
MERGED
Select Between Multiple Voicemail Greetings
Merged
The option to record multiple voicemail greetings and easily switch between them. Specifically for an out-of-office scenario, it would be helpful to have a separate greeting users can switch to, and then switch back once they're available, instead...
0
Future consideration
2
MERGED
Voicemail Unique Greetings based on Status Setting
Merged
Another very simple Mitel feature missing with RingCentral. It sure would be nice to have real Call Handle option when changing Share Status. Out of Office, In a Meeting, Vacationing, etc. Each status setting should have custom call routing option...
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Future consideration
2
MERGED
2
MERGED
Add ability to set up multiple custom voicemail greetings, especially an "out of office" greeting
Merged
Currently, we only have the option to have one customized voicemail greeting. If we are out of the office for a day or a week, we have to record over the existing greeting for an out of office greeting and then when we get back from vacation, we h...
0
Future consideration
1
MERGED
1
MERGED
Custom voice mail prompts
Merged
is it possible to add options to soft Phone (would be nice for hard phones as well) to press a button not (answer or not answer) but a custom prompt like some mobile phone do to send info (in a voice prompt) like on a call currently please call ba...
0
Future consideration
2
MERGED
Allow multiple voicemail greetings on individual user lines
Merged
In the messages section per user, we should be able to add more greetings so that I can add a vacation message to switch to when I'm away. Going through the custom rule and changing other settings is much too involved. Every other phone system I'v...
0
Future consideration
1
MERGED
Allow customization of phone greeting that is currently unavailable.
Merged
After a caller leaves a voicemail and presses pound for more options, the greeting that they hear is not currently customizable according to RC support. We would want to customize the message below, or any other system prompts. To listen your mess...
0
Future consideration
Surprised this system doesn't support this. When I was testing the Teams PBX system and considering it with RingCentral as our voice provider, I was able to do this. It would be a very useful feature to have, especially with all the call control rules we have. Setting a specific greeting to call control rules could be useful when out of the office, or even to ensure internal calls get one VM greeting, and external calls get another.
The ability to set an Out Of Office voicemail greeting that automatically switches back to the Standard greeting at a selectable date and time would be ideal.
This feature is a must have and is seriously adversely affecting our user community. Considering other options as well since this is not progressed since Oct 2020.
After more than 5 years as a customer I'm seriously considering moving away from Ring Central because they don't offer this simple but essential feature.
I would agree. This is a very needed addition and doesn't seem like it should be that difficult.
Its really a deal breaker if this doesn't get added. I have lots of remote salespeople who hate that we lost this with the Mitel swap over. I hear about it so much i cant wait for my three years are up so i can find a UCaaS vendor that has it!
After 2 years (since thread posted) and multiple votes and requests this feature has not been added??? Seems like a VERY SIMPLE request...
Please add this feature ASAP and not just parked under "future consideration". It should have been a feature from day one.
I am surprised this is not an option. This should be standard for every license. The need to re-record the Voicemail greeting every time you want to change it is a HUGE waste of time. PLEASE add this feature ASAP!!!
+1000. This is an absolutely basic feature. Having one standard greeting as the default, with the option to switch in a different greeting (whether away for a month, a day, or an hour) is so standard I couldn't believe it when I learned RingCentral doesn't offer it.
I agree that this would be extremly helpful! We need this capabiity added!
Please add this feature. It would save us so much time wasted on recording another voicemail every time we are in or out of touch.
This is such an important feature that we took for granted, given that 99% of phone companies offer it. Ring Central, PLEASE add this feature to your roadmap for this year.
We had this feature in our previous Avaya app - and it is much preferable way to handle things. We also could set the temporary voicemail to expire without having to remember to change it back after returning from vacation or other out of office activity.
here is a work around i found
https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html?language=en_US
We changed to ring central and I hate not having this feature as our old system did. I had no say in the system change and feel this is a big loss.
Def need this added!!!!!
This is a needed feature!
Bump on this. My 12 year old Toshiba has this function.
Yes please, we had this and many other features in our Cisco system. This is one of the more frequent requests we get from our users.