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Status Future consideration
Categories RingCentral Phone
Created by John Hynes
Created on Oct 6, 2020

Multiple Voicemail Greetings

Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.

Product Line RingCentral Phone
  • Cortney Hochderffer
    Oct 6, 2022

    After 2 years (since thread posted) and multiple votes and requests this feature has not been added??? Seems like a VERY SIMPLE request...

  • Connie Childs
    Sep 22, 2022

    Please add this feature ASAP and not just parked under "future consideration". It should have been a feature from day one.

  • Roger Hall
    Jul 5, 2022

    I am surprised this is not an option. This should be standard for every license. The need to re-record the Voicemail greeting every time you want to change it is a HUGE waste of time. PLEASE add this feature ASAP!!!

  • Andrea Warnke
    Jun 29, 2022

    +1000. This is an absolutely basic feature. Having one standard greeting as the default, with the option to switch in a different greeting (whether away for a month, a day, or an hour) is so standard I couldn't believe it when I learned RingCentral doesn't offer it.

  • Amber Ferratier
    May 20, 2022

    I agree that this would be extremly helpful! We need this capabiity added!

  • Matt Shepard
    May 19, 2022

    Please add this feature. It would save us so much time wasted on recording another voicemail every time we are in or out of touch.

  • Josh Singer
    Apr 1, 2022

    This is such an important feature that we took for granted, given that 99% of phone companies offer it. Ring Central, PLEASE add this feature to your roadmap for this year.

  • Sherri White
    Mar 22, 2022

    We had this feature in our previous Avaya app - and it is much preferable way to handle things. We also could set the temporary voicemail to expire without having to remember to change it back after returning from vacation or other out of office activity.

  • Guest
    Jun 21, 2021

    We changed to ring central and I hate not having this feature as our old system did. I had no say in the system change and feel this is a big loss.

  • Ryan Nolen
    Jun 4, 2021

    Def need this added!!!!!

  • Guest
    May 18, 2021

    This is a needed feature!

  • Guest
    Mar 2, 2021

    Bump on this. My 12 year old Toshiba has this function.

  • Guest
    Nov 10, 2020

    Yes please, we had this and many other features in our Cisco system. This is one of the more frequent requests we get from our users.

  • Bob Robinson
    Oct 26, 2020

    This was a feature of my IBM voicemail system. I left IBM in 2007.

  • James Framke
    Oct 23, 2020

    We have event coordinators at every one of our locations that need to change their voicemail greeting twice a day, every day. Having this feature would eliminate that time spent managing greetings almost completely.


multiple voicemail greetings

Our organization currently has multiple voicemail greetings prepared for our reception desk, one for each holiday. This way we don't have to record a new voicemail greeting whenever we have a snow day or are out on holiday.
Michael Vickery 6 months ago in RingCentral Admin Portal 0 Future consideration

Status Specific Voicemails

Ability to set and save status-specific voicemail messages; in a meeting, on vacation, ect.
Blake Abig 8 months ago in RingCentral Integrations 0 Future consideration

Add ability to set up multiple custom voicemail greetings, especially an "out of office" greeting

Currently, we only have the option to have one customized voicemail greeting. If we are out of the office for a day or a week, we have to record over the existing greeting for an out of office greeting and then when we get back from vacation, we h...
Amber Ferratier 6 months ago in RingCentral Web/Desktop App 0 Future consideration

Allow customization of phone greeting that is currently unavailable.

After a caller leaves a voicemail and presses pound for more options, the greeting that they hear is not currently customizable according to RC support. We would want to customize the message below, or any other system prompts. To listen your mess...
Sasson Sarooei 8 months ago in RingCentral Admin Portal 0 Future consideration

Custom Voicemail

A feature where we can go in and type out what we want the voicemail to say. Ooma has this feature where if the call wasn't answered, we were able to have the voicemail let clients know everyone's extension and they can dial it depending on who th...
Guest about 1 year ago in RingCentral Phone 1 Future consideration

A secondary custom greeting as an "away" message for vacation or extended absence

This would be useful for people who want a normal custom greeting for not being available within the same day, but instead of re-recording this normal greeting every time you go on vacation to have a custom extended absence greeting. So you can on...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Custom voice mail prompts

is it possible to add options to soft Phone (would be nice for hard phones as well) to press a button not (answer or not answer) but a custom prompt like some mobile phone do to send info (in a voice prompt) like on a call currently please call ba...
Ken OConnor 4 months ago in RingCentral Web/Desktop App 0 Future consideration

Allow multiple voicemail greetings on individual user lines

In the messages section per user, we should be able to add more greetings so that I can add a vacation message to switch to when I'm away. Going through the custom rule and changing other settings is much too involved. Every other phone system I'v...
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Give us ability save multiple custom voicemail greetings so we can choose when on vacation

Give us ability save multiple custom voicemail greetings so we can choose when on vacation
Neal Waiser 3 months ago in RingCentral Mobile App / RingCentral Phone 0 Future consideration