Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Check Users Status on Call Queue

Would like to back track status of the users in Analytics Live Reports in the past few days to see how long they are on "available", "busy", and "unavailable"

  • Guest
  • Oct 9 2020
Product Line RingCentral Analytics
  • Attach files
  • Mike B commented
    9 Jul 02:18pm

    This would be a great feature for managers of phone queues. I would have thought that this would have already been part of the reporting.