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Status Future consideration
Created by Guest
Created on Oct 9, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit LIVE-I-4 Ability to track agent time by phone status.

Check Users Status on Call Queue Merged

Would like to back track status of the users in Analytics Live Reports in the past few days to see how long they are on "available", "busy", and "unavailable"

Product Line RingCentral Analytics