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Status Implemented
Created by Guest
Created on Oct 13, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.

Ring User's physical phone before app? Merged

I wish there was a feature where I can ring the user's phone before the app?

Product Line RingCentral App
  • Guest
    Feb 18, 2021

    Some of us are in the office most of the time but out of the office only briefly. Currently, there is no method to have the physical phone ring first. This causes an unnecessary number of rings on the mobile app before the physical phones rings. If I shorten the number of rings on the mobile app, I might miss a call when I'm out of the office.

    Also, it would be helpful to have an option on the mobile app to not ring and the go immediately to the next device.