Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!


Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-231 Desk phone to ring first before app.

Ring User's physical phone before app? Merged

I wish there was a feature where I can ring the user's phone before the app?

  • Guest
  • Oct 13 2020
Product Line RingCentral App
  • Guest commented
    18 Feb 11:30pm

    Some of us are in the office most of the time but out of the office only briefly. Currently, there is no method to have the physical phone ring first. This causes an unnecessary number of rings on the mobile app before the physical phones rings. If I shorten the number of rings on the mobile app, I might miss a call when I'm out of the office.

    Also, it would be helpful to have an option on the mobile app to not ring and the go immediately to the next device.