Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-67 User Settings: Disable call waiting while on a call..

Prevent/Disable second call going through to extension Merged

We would like the ability to disable a second call going through to an extension if they are already on a call.

Users find it frustrating having a second line ringing while they are already on the phone to a client.

If we could prevent the transferred call even going to the extension it would prevent this

  • Christine Cullen
  • Oct 14 2020
RingCentral Phone
Product Line RingCentral Phone

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