This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-67 User Settings: Disable call waiting while on a call..
We would like the ability to disable a second call going through to an extension if they are already on a call.
Users find it frustrating having a second line ringing while they are already on the phone to a client.
If we could prevent the transferred call even going to the extension it would prevent this
|Product Line||RingCentral Phone|