Skip to Main Content
Status Planned
Categories RingCentral Phone
Created by Christine Cullen
Created on Oct 14, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-67 User Settings: Disable call waiting while on a call..

Prevent/Disable second call going through to extension Merged

We would like the ability to disable a second call going through to an extension if they are already on a call.

Users find it frustrating having a second line ringing while they are already on the phone to a client.

If we could prevent the transferred call even going to the extension it would prevent this

Product Line RingCentral Phone