We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the numbers together. You have to search each number. They may not always remember the numbers to search and would be much easier if they could pull a report of those types of calls only.
Hey, we think there is a report for this. Check out this article: https://support.ringcentral.com/article/9075.html If it does not address the issue, please share more details so we can dig in a bit further.
We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the numbers together. You have to search each number. They may not always remember the numbers to search and would be much easier if they could pull a report of those types of calls only.
Hey, we think there is a report for this.
Check out this article: https://support.ringcentral.com/article/9075.html
If it does not address the issue, please share more details so we can dig in a bit further.