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Status Under review
Created by Guest
Created on Oct 14, 2020

Call Log for Conference Calls (Voice and Video)

Audit tracking of who connected to audio or video conference call

Product Line RingCentral Video & Meetings
  • Mendy Luther
    Reply
    |
    Jan 25, 2021

    We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the numbers together. You have to search each number. They may not always remember the numbers to search and would be much easier if they could pull a report of those types of calls only.


  • Admin
    Becky Hensley
    Reply
    |
    Nov 10, 2020

    Hey, we think there is a report for this.
    Check out this article: https://support.ringcentral.com/article/9075.html
    If it does not address the issue, please share more details so we can dig in a bit further.