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I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
Product Line | RingCentral App |
The necessity here is that multiple managers will need to have access to their group call log while not allowing access to the entire company call log in which higher management does not want others 'browsing', so 9212 falls short.
Create a User Group to allow the group manager to access the call logs for group members. https://support.ringcentral.com/article/9212.html