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I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
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I vote for this feature be implemented in our RC Office to allow managers or group of users to access call logs/recordings for their own group.
I'm specifically voting for the ability to allow managers access to the call recordings for their group (not just the call log, which is already possible.) Honestly, it's ridiculous that this not already an option. My old phone system had this ability since 2015.
The necessity here is that multiple managers will need to have access to their group call log while not allowing access to the entire company call log in which higher management does not want others 'browsing', so 9212 falls short.
Create a User Group to allow the group manager to access the call logs for group members. https://support.ringcentral.com/article/9212.html