RELATED IDEAS
Task functionality
RC - formerly Glip - has a task functionality
in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app.
users in 20.4.xx no longer can. the messages are just in the main window with all the other messages for that team.
is there no way for users in the 'newer' version to see the messages for a specific task in a separate side window or view?
| Product Line | RingCentral App |
8
MERGED
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MERGED
the new version does not yet have all the feature from the classic version specially in tasks management. Please allow me to use task like the old classic version, coz all my work depends on the tasks that our team has created and updated.
Merged
the new version does not yet have all the feature from the classic version specially in tasks management. Please allow me to use the old classic version, coz all my work depends on the tasks that our team has created and updated.
1
Implemented
Task replies and commenting is available as of 4/14 VERSION 21.2.10.
The ability to comment on tasks is coming to the new app. Plan is end of Q2!
@jessica, exactly as Holliday described.
PLEASE add this feature (FIX) before our users are forced to upgrade to the new App.
This isn't just a "nice-to-have"; it will DESTROY the way we use Glip.
@jessica we need to be able to comment on the task with a comment that is associated with the task.
I am still able to have the old RC on my phone and you can see here that it has an area where you can reply. On the desktop you could click on the task and then on the right hand side you could comment on the task as well.
The issue with the new version is that you cannot do that so your comments to the task are really lost and when you work with large teams it gets confusing.
Hello,
In the new app, you can view the conversation a task originated in by hovering over "Posted In" and selecting the message bubble icon for show conversation.
If this isn't what you mean in your idea, please clarify!
Thanks
The fact they didn't build this out in the new app, and no the old classic app is sunsetting, is a complete joke. I can't stand this company, they push out updates constantly, nothing ever works with their software (because they are constantly updating and tinkering with everything).