Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
RC - formerly Glip - has a task functionality
in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app.
users in 20.4.xx no longer can. the messages are just in the main window with all the other messages for that team.
is there no way for users in the 'newer' version to see the messages for a specific task in a separate side window or view?
Product Line | RingCentral App |
The ability to comment on tasks is coming to the new app. Plan is end of Q2!
Attachments Open full size
@jessica, exactly as Holliday described.
PLEASE add this feature (FIX) before our users are forced to upgrade to the new App.
This isn't just a "nice-to-have"; it will DESTROY the way we use Glip.
Attachments Open full size
@jessica we need to be able to comment on the task with a comment that is associated with the task.
I am still able to have the old RC on my phone and you can see here that it has an area where you can reply. On the desktop you could click on the task and then on the right hand side you could comment on the task as well.
The issue with the new version is that you cannot do that so your comments to the task are really lost and when you work with large teams it gets confusing.
Attachments Open full size
Hello,
In the new app, you can view the conversation a task originated in by hovering over "Posted In" and selecting the message bubble icon for show conversation.

If this isn't what you mean in your idea, please clarify!
Thanks
Attachments Open full size
The fact they didn't build this out in the new app, and no the old classic app is sunsetting, is a complete joke. I can't stand this company, they push out updates constantly, nothing ever works with their software (because they are constantly updating and tinkering with everything).
Attachments Open full size