RELATED IDEAS
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to allow any user to share their Personal Contact List with other users or groups.
| Product Line | RingCentral App |
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ADMIN RESPONSEMay 25, 2023
Hi everyone, a Microsoft and Google Contacts integration is launching on 23/2/30-- our June release.
The integrations will allow you to use those directories to share contacts company-wide in the RC app, you will integrate your Microsoft or Google app in the "Calendar and Contacts" settings and allow access! We'll follow up in June once this has been rolled out. Thank you!
We understand that a Microsoft and Google Contacts integration is not the same as a native RingCentral directory or contact list. This idea will remain in "Future Consideration" status, but we encourage you to use these contacts integrations if they are a good fit for your business!
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- +761
1
MERGED
the option to have one central contacts directory instead of each extension having their own contacts list
Merged
As a small business we have two extensions, each with their own contacts list. The lists are exclusive and not shareable or mergeable. We need one main contacts directory only and would love this option.
0
Future consideration
1
MERGED
41
MERGED
Company Phonebook for all users from one single upload
Merged
It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which ...
2
Future consideration
1
MERGED
Sync Contacts from Cell to Desktop view too
Merged
According to this article, any contacts you import from your cell address book will not appear in your Desktop app. That is nuts! https://support.ringcentral.com/article/5-10-Adding-a-Personal-Contact-via-Android.html Currently, our users e-mail, ...
0
Future consideration
42
MERGED
Centralised Contact List OR Telephone Directory that can be shared with all-users of the company
Merged
I understand that you can add or import contact to the "Personal" contact list, but these contacts are only available to 1x user. I want a Centralised contact-list or Telephone Directory that can be shared with all-users of my company. This is the...
5
Future consideration
5
MERGED
Global Contact Sharing of your personal contacts to people in your company
Merged
We have a medical transport busines and work with different providers and drivers and employees. It is a hassle to constantly upload new contacts and share them. Can we create a feature where we just have a global contact list that we can all refe...
0
Future consideration
1
MERGED
1
MERGED
2
MERGED
2
MERGED
1
MERGED
54
MERGED
Company-Wide Contact List
Merged
It would be nice to be able to have a contact list that is available to all employees so that when a customer calls, their information shows on the screen or so that when an employee would like to call a customer, they have access to their contact...
3
Future consideration
51
MERGED
2
MERGED
All Company RC Contacts should display on new app
Merged
The old RC phone app included ALL users and extensions whether a unique email existed or not. The New App limits contacts to real user with unique email addresses. We have desk phones and virtual extensions within our company and it is impossible ...
0
Future consideration
36
MERGED
AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM
Merged
While working remotely or in different offices, when receiving new calls, we individually add a new contact name, number and email. Yet this is not shared to the other users on our team. We were informed the procedure is to export and then import ...
0
Future consideration
36
MERGED
39
MERGED
5
MERGED
39
MERGED
Create a default group of contacts for all users that admins can manage
Merged
We have Field Reps that our RingCentral users call on a daily basis. I have been asked multiple times if I can create contacts for the field reps and their mobile numbers for all users so everyone did not have to create them. We have more than 50 ...
0
Future consideration
1
MERGED
Sharing personal contacts
Merged
I would like users to be able to share contacts, or contact lists, with other users. I should be able to share a list of contacts with members of my team, and when I update those contact records, they should be updated for members of my team as we...
0
Future consideration
8
MERGED
45
MERGED
1
MERGED
7
MERGED
Shared Contact List with all users
Merged
We are one company with all the same client contacts. Ring Central should make a solution for sharing a contact list that would be global to all users. Clients are added and phone numbers updated in one place to be shared across all users. This im...
0
Future consideration
42
MERGED
We have 2 lines, would like it if the contacts carried over to both accounts so I can dial out and have the contact info available.
Merged
Because when I use my 2nd line to dial out so that my main line is open for incoming calls I have to look up the client and get their number or double enter all of our clients into both accounts, lot of extra time and work .
0
Future consideration
35
MERGED
Access to a centralized Company Directory
Merged
This issue s for the MVP product. How to import more than 5,000 Contacts on the RingCentral Admin Portal for all the Users of the Account to have access to the Company directory? For each new entry, the Super Admin can just update it on the Web Po...
0
Future consideration
1
MERGED
System Wide Directory list. This isn't a new idea. It seems Ring Central designed a phone system without having a way to add system wide speed dials into the system????
Merged
Admin have a constant need to add speed dials to their corporate directory so that their users can easily access a list on their phones and select the speed dial for an outside number. I am not talking about adding a speed dial to a key on the pho...
0
Future consideration
There should be no reason not to be able to add a shared contact for all my users at one time. Please work on this feature.
This "response" is almost exactly opposite of how I interpret this request. My organization wants editable organizational contacts so one person can "Fix" an external contact for everyone when the contact info changes. This feature just fragments the contacts even more.
I appreciate this feature and see its use case but it should not be considered, in any way, an answer to this request.
Due to some very basic phone system features missing, especially this one, we may need to take our business elsewhere. We pay a lot for our enterprise phone system and do not even have basic phone system features like shared contact lists. Please expedite this feature request and listen better to your customers.
It's only been 3 years since the first comment was added asking for this feature on this particular request, however, I know for certain that it has been over 5 years that it has been requested by multiple customers. I know it isn't a flashy feature, but it's definitely an important one.
ETA?
make it happen
This is such a basic feature for many other platforms; please make this available.
How is this not a feature yet??
I've yet to setup a client who didn't want this and expect it as standard... RingCentral Devs, if you want a Christmas card from me... this is how to get it ;)
It's April 2023 now... why this idea with 802 vote is still for 'Future Consideration'? Such a common feature other providers/platforms have.
Include me in the 801 votes to add this feature immediately. It's cumbersome enough for me to look for another VOIP provider.
Is this still not available, its very disappointing and should be a standard feature. If I had know this wasn't available I would not have signed up. Standard feature on most systems.
This is such an important feature for our business! Its been 3 years since this feature was first requested.
Someone needs to tell us what the status of this "enhancement" (using this term very loosely since this should be a standard feature, not an enhancement). It simply cannot be that difficult to add this.
I realize after reading the comments that we are not alone. This is one of the most important missing features in this app.
Please add this feature we need this! Cant believe this isnt a feature already it seems like such a common thing to have.
Agree. This would be such a time saver for our small medical practice. I hate duplicate work!
Please make this a priority.
How is this not a feature by now?
actually the solution would be relatively simple. There is already an internal LDAP in place. The data is also distributed to hardware phones with autoprovisioning.
Unfortunately only the internal users are listed as company directory and it is not possible to extend the data. (/application/contacts/company)
You would only need to customize the web interface to feed the LDAP database with a simple form.