RELATED IDEAS
Contacts: share my Personal Contacts with all users
We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to allow any user to share their Personal Contact List with other users or groups.
| Product Line | RingCentral App |
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- +662
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MERGED
Sync Contacts from Cell to Desktop view too
Merged
According to this article, any contacts you import from your cell address book will not appear in your Desktop app. That is nuts! https://support.ringcentral.com/article/5-10-Adding-a-Personal-Contact-via-Android.html Currently, our users e-mail, ...
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Future consideration
1
MERGED
the option to have one central contacts directory instead of each extension having their own contacts list
Merged
As a small business we have two extensions, each with their own contacts list. The lists are exclusive and not shareable or mergeable. We need one main contacts directory only and would love this option.
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Future consideration
2
MERGED
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MERGED
1
MERGED
1
MERGED
2
MERGED
1
MERGED
System Wide Directory list. This isn't a new idea. It seems Ring Central designed a phone system without having a way to add system wide speed dials into the system????
Merged
Admin have a constant need to add speed dials to their corporate directory so that their users can easily access a list on their phones and select the speed dial for an outside number. I am not talking about adding a speed dial to a key on the pho...
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Future consideration
2
MERGED
1
MERGED
54
MERGED
Company-Wide Contact List
Merged
It would be nice to be able to have a contact list that is available to all employees so that when a customer calls, their information shows on the screen or so that when an employee would like to call a customer, they have access to their contact...
3
Future consideration
51
MERGED
2
MERGED
All Company RC Contacts should display on new app
Merged
The old RC phone app included ALL users and extensions whether a unique email existed or not. The New App limits contacts to real user with unique email addresses. We have desk phones and virtual extensions within our company and it is impossible ...
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Future consideration
36
MERGED
AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM
Merged
While working remotely or in different offices, when receiving new calls, we individually add a new contact name, number and email. Yet this is not shared to the other users on our team. We were informed the procedure is to export and then import ...
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Future consideration
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MERGED
36
MERGED
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MERGED
5
MERGED
39
MERGED
Create a default group of contacts for all users that admins can manage
Merged
We have Field Reps that our RingCentral users call on a daily basis. I have been asked multiple times if I can create contacts for the field reps and their mobile numbers for all users so everyone did not have to create them. We have more than 50 ...
0
Future consideration
1
MERGED
Sharing personal contacts
Merged
I would like users to be able to share contacts, or contact lists, with other users. I should be able to share a list of contacts with members of my team, and when I update those contact records, they should be updated for members of my team as we...
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Future consideration
8
MERGED
1
MERGED
7
MERGED
Shared Contact List with all users
Merged
We are one company with all the same client contacts. Ring Central should make a solution for sharing a contact list that would be global to all users. Clients are added and phone numbers updated in one place to be shared across all users. This im...
0
Future consideration
42
MERGED
We have 2 lines, would like it if the contacts carried over to both accounts so I can dial out and have the contact info available.
Merged
Because when I use my 2nd line to dial out so that my main line is open for incoming calls I have to look up the client and get their number or double enter all of our clients into both accounts, lot of extra time and work .
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Future consideration
35
MERGED
Access to a centralized Company Directory
Merged
This issue s for the MVP product. How to import more than 5,000 Contacts on the RingCentral Admin Portal for all the Users of the Account to have access to the Company directory? For each new entry, the Super Admin can just update it on the Web Po...
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Future consideration
actually the solution would be relatively simple. There is already an internal LDAP in place. The data is also distributed to hardware phones with autoprovisioning.
Unfortunately only the internal users are listed as company directory and it is not possible to extend the data. (/application/contacts/company)
You would only need to customize the web interface to feed the LDAP database with a simple form.
Has this been implemented yet? We are also wondering.
This is a MAJOR issue, Please implement ASAP
It didn't even occur to me to check for this functionality in the specs upon transferring our service over to RC. Now, I am seriously regretting it and considering going back to our previous service provider. Never did I think that this would be a deficit of any phone service and now we're paying the price. If I don't see any momentum on this, we'll be forced to cancel and switch back to where we were.
Just do it RingCentral, this a a major PITA
Why hasn't this been addressed yet? 755 votes and not even a response. Very bad!
I've been waiting for this forever. What is the hold up?
Absolutely ridiculous that this isn't a standard feature. Migrated from a 10 year old Avaya IP Office system and we've actually lost functionality!
Can we be given a reason as to why this isn't even being considered? Absolutely baffling.
The fact that this isn't a baseline feature speaks to how stupid the management decisions are.
please add feature
This needed to be implemented years ago
This should be a standard item for an Admin to setup a global phone directory that everyone can access instead of having each individual employee to import contacts on their own.
Please add this feature ASAP.
Possibly the only phone system in the world to not have this basic feature? Why is this not being considered? It's been years.
What is the status on this? It has been two years now!
Please add this feature. Such a common feature across phone systems. Utilizing the sync with Google or other directories is just not a good/feasible solution for smaller businesses. Agreed with RJ to at least give a reason for not adding this functionality so that we can all understand the thought process better. Thank you for the consideration.
Please add this ASAP, not being able to have a shared company directly of client contacts among all employees is insane. Our old phone system from 8 years ago had this basic function, get it together Ring1985.
Ditto, to all previous posts - please? What's the reason for not offering it, maybe that would help...
This is a big must. Especially for a huge company with many locations. I don't want to upload or have employees upload a file to the personal contacts.... that's not realistic for huge companies.