Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to allow any user to share their Personal Contact List with other users or groups.

  • Deleted user
  • Jul 29 2020
  • Under Consideration
Product Line RingCentral App
  • Attach files
  • Guest commented
    26 Sep 04:34am

    you can export your contact list and import them into other extensions or just send the csv file to import from your contact list

  • Nathan Ramsden-Lock commented
    20 Sep 09:11am

    They recently released "Microsoft Global Address List" contact integration and manged to mess that up as well - It doesn't do what it says and completely ignores contact records and only lists user objects from the GAL. - Just shocking.

  • Carol Hunneyman commented
    19 Sep 04:08pm

    Just starting a small business and can't believe the directory isn't shared. That makes no sense. Looking for other solutions if RC can't get this implemented soon.

  • Guest commented
    18 Sep 07:44pm

    Really useful idea. Please implement

  • Guest commented
    9 Sep 05:36pm

    Absolutely necessary for business line to include "Personal" contacts with all users for transparency and ease of use for any and all new employees added to see the whole client list and be able to reach out FROM the BUSINESS line. Needs to be included.

  • Guest commented
    8 Sep 05:32pm

    Need these feature to be implemented for Inbound and Outbound contact list.

  • Guest commented
    31 Aug 03:25pm

    RingCentral Can we have am update on this please. Have you had a meeting about it yet? What are the next steps? Do you need any more information from your customers to help you?

  • Alex Obert commented
    30 Aug 08:21pm

    this would be huge, we need this badly for SMS archiving and ensure teammates text using personal contacts for metadata log files, instead of choose company contact and turning into a glip

  • Luis Franco commented
    27 Aug 03:59pm

    yes i agree, their should be contact lists for the enterprise shared with all users of the enterprise

  • Sean P commented
    26 Aug 06:10pm

    Suggest there be an "all company" contacts for users outside of RingCentral. Our company frequently calls a 5-10 phone numbers for businesses (not in our RC Account) with which we interact frequently.

  • Roger Murray commented
    23 Aug 02:21pm

    We were under the impression this was available. Needs added ASAP.

    Only makes sense.

  • Guest commented
    12 Aug 08:48pm

    Hello, I'd just like to add that this would be a big lift to our company! Without this feature our company is looking to centralize its phone system somewhere else.... If we had this feature, then we could add all our other company's contacts and keep our ring central account for our office only... I would really like to see this feature implemented as soon as possible so that we can stay loyal Ring Central customers!

  • Guest commented
    11 Aug 11:14am

    The fact that this isn't automatic is absolutely ridiculous. This is an essential and completely necessary feature.


  • Guest commented
    3 Aug 10:05pm

    Why is this not a standard feature already? Just submitted the same proposal before seeing this.

  • Nathan Pallister commented
    2 Aug 12:15pm

    We need this for operation of central gate to building so staff can enter in the morning


  • Guest commented
    22 Jul 11:30pm

    Yes!! We need this!

  • James Esch commented
    14 Jul 02:42pm

    Yes! Absolutely we need this!

  • Guest commented
    26 Jun 07:51pm

    please make this happen!

  • Jonathan Elliott commented
    25 Jun 06:42pm

    Please add this feature!

  • Guest commented
    25 Jun 03:54pm

    We so desparately need this!

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