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We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to allow any user to share their Personal Contact List with other users or groups.
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actually the solution would be relatively simple. There is already an internal LDAP in place. The data is also distributed to hardware phones with autoprovisioning.
Unfortunately only the internal users are listed as company directory and it is not possible to extend the data. (/application/contacts/company)
You would only need to customize the web interface to feed the LDAP database with a simple form.
Has this been implemented yet? We are also wondering.
This is a MAJOR issue, Please implement ASAP
It didn't even occur to me to check for this functionality in the specs upon transferring our service over to RC. Now, I am seriously regretting it and considering going back to our previous service provider. Never did I think that this would be a deficit of any phone service and now we're paying the price. If I don't see any momentum on this, we'll be forced to cancel and switch back to where we were.
Just do it RingCentral, this a a major PITA
Why hasn't this been addressed yet? 755 votes and not even a response. Very bad!
I've been waiting for this forever. What is the hold up?
Absolutely ridiculous that this isn't a standard feature. Migrated from a 10 year old Avaya IP Office system and we've actually lost functionality!
Can we be given a reason as to why this isn't even being considered? Absolutely baffling.
The fact that this isn't a baseline feature speaks to how stupid the management decisions are.
please add feature
This needed to be implemented years ago
This should be a standard item for an Admin to setup a global phone directory that everyone can access instead of having each individual employee to import contacts on their own.
Please add this feature ASAP.
Possibly the only phone system in the world to not have this basic feature? Why is this not being considered? It's been years.
What is the status on this? It has been two years now!
Please add this feature. Such a common feature across phone systems. Utilizing the sync with Google or other directories is just not a good/feasible solution for smaller businesses. Agreed with RJ to at least give a reason for not adding this functionality so that we can all understand the thought process better. Thank you for the consideration.
Please add this ASAP, not being able to have a shared company directly of client contacts among all employees is insane. Our old phone system from 8 years ago had this basic function, get it together Ring1985.
Ditto, to all previous posts - please? What's the reason for not offering it, maybe that would help...
This is a big must. Especially for a huge company with many locations. I don't want to upload or have employees upload a file to the personal contacts.... that's not realistic for huge companies.