Community Ideas

Is this on the roadmap? Is there an estimated date for implementation?

I need to share my contacts with my co-workers! I NEED this.

This discussion has been going on for years. It's time to implement the global contact listing. WHEN????

Our office just got RingCentral and I cannot believe that this is not a feature.

Having the "Personal" contact list, which appears in the portal, appear on the phone as a directory under the corporate directory would be of incredible benefit. The fact there is no central way of managing contacts is a big oversight.

Just as good is to have a secondary external to company - campnay wide address book that could be linked to daily imported csv or live link to anothe database

It is really outrageous that this is not already a feature. If only we could at least export to csv from the app then we could at least do a manual update of our main contacts in the admin portal 1-2 x per week. Otherwise, RC needs to allow for as many soft phone installations as we need since many of our teams work remotely but cannot install softphones because of licensing restrictions.

Please add this global list feature, especially right now that a lot of us are working remotely. Perhaps still only with a few people as the who have editing permission.

This would help our service team to ensure we have a central contacts list.

RINCENTRAL: WE NEED THIS. ALL YOUR CUSTOMERS NEED THIS. NOT HAVING THIS IS THE ONLY REASON WE DONT USE THE NEW APP AND WILL SWITCH ONCE YOU FORCE US TO USE IT. It doesn't seem that hard to do just replicate your "company" contacts coding and rename it to Company Address Book or something . Name it whatever just make it work. Thank you rant over

Must-have, and a deal breaker for us currently in trial.

This is a "MUST HAVE" feature

I'm amazed that this is not available

This is what I was looking for when I logged in!

Need to be able to access multiple Outlook/Exchange accounts for access to the contacts in those accounts. This was available in the Ring Central Phone app, not sure why it wasn't brought forward in the new RC App. THIS MUST BE FIXED ASAP!!!!

Yes, incredible this wasn't already considered. On day 3 here, thought we were getting a fully-fledged product but between this and some other issues I'm having serious doubts...we even paid the $2,900.00 remote professional services. If they can't make this work for my 50 extensions then I don't understand how larger companies are dealing with this?

How is this not a thing by now, but really at all??

This is a basic necessity for most businesses! Please add ASAP

This should support contacts for users accross multiple RingCentral company accounts. For example we want to list contacts in RingCentral company account A (for country A) in RingCentral company account B (for country B) and vice versa.

need this immediately. or a way to roll out contacts as an admin or a dept admin for their users.