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We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to allow any user to share their Personal Contact List with other users or groups.
Product Line | RingCentral App |
Hi everyone, a Microsoft and Google Contacts integration is launching on 23/2/30-- our June release.
The integrations will allow you to use those directories to share contacts company-wide in the RC app, you will integrate your Microsoft or Google app in the "Calendar and Contacts" settings and allow access! We'll follow up in June once this has been rolled out. Thank you!
We understand that a Microsoft and Google Contacts integration is not the same as a native RingCentral directory or contact list. This idea will remain in "Future Consideration" status, but we encourage you to use these contacts integrations if they are a good fit for your business!
There should be no reason not to be able to add a shared contact for all my users at one time. Please work on this feature.
This "response" is almost exactly opposite of how I interpret this request. My organization wants editable organizational contacts so one person can "Fix" an external contact for everyone when the contact info changes. This feature just fragments the contacts even more.
I appreciate this feature and see its use case but it should not be considered, in any way, an answer to this request.
Due to some very basic phone system features missing, especially this one, we may need to take our business elsewhere. We pay a lot for our enterprise phone system and do not even have basic phone system features like shared contact lists. Please expedite this feature request and listen better to your customers.
It's only been 3 years since the first comment was added asking for this feature on this particular request, however, I know for certain that it has been over 5 years that it has been requested by multiple customers. I know it isn't a flashy feature, but it's definitely an important one.
ETA?
make it happen
This is such a basic feature for many other platforms; please make this available.
How is this not a feature yet??
I've yet to setup a client who didn't want this and expect it as standard... RingCentral Devs, if you want a Christmas card from me... this is how to get it ;)
It's April 2023 now... why this idea with 802 vote is still for 'Future Consideration'? Such a common feature other providers/platforms have.
Include me in the 801 votes to add this feature immediately. It's cumbersome enough for me to look for another VOIP provider.
Is this still not available, its very disappointing and should be a standard feature. If I had know this wasn't available I would not have signed up. Standard feature on most systems.
This is such an important feature for our business! Its been 3 years since this feature was first requested.
Someone needs to tell us what the status of this "enhancement" (using this term very loosely since this should be a standard feature, not an enhancement). It simply cannot be that difficult to add this.
I realize after reading the comments that we are not alone. This is one of the most important missing features in this app.
Please add this feature we need this! Cant believe this isnt a feature already it seems like such a common thing to have.
Agree. This would be such a time saver for our small medical practice. I hate duplicate work!
Please make this a priority.
How is this not a feature by now?
actually the solution would be relatively simple. There is already an internal LDAP in place. The data is also distributed to hardware phones with autoprovisioning.
Unfortunately only the internal users are listed as company directory and it is not possible to extend the data. (/application/contacts/company)
You would only need to customize the web interface to feed the LDAP database with a simple form.