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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020

SMS: ability to SMS from the RingCentral website or email

As we start to make incredible use of your SMS service, we find it would be helpful if we could reply via one of the services mentioned above...Not all of our agents are so savvy as to have and be able to operate a smartphone, and we hope this is a feature we can incorporate!

Product Line RingCentral Phone
  • Vince Martinez
    Oct 1, 2021

    Where are we at with the development of this feature? This is a basic requirement and fulfilled by all major carriers as of this point.

  • +183
1 MERGED

RingCentral should provide an Email-to-SMS (and SMS-to-Email) feature to complement its existing SMS service offerings.

Merged
Many RingCentral customers would find it more convenient to also be able to receive SMS messages as emailed plain text, and to be able send an SMS reply via email--much like RingCentral Fax allows email-to-Fax and Fax-to-email. The logical domain ...
ed cummings about 1 year ago in RingCentral Contact Center 0 Future consideration
2 MERGED

Receive SMS from Email

Merged
To send SMS to ATT numbers from email we can phonenumber@mms.att.net that will sent as SMS to the Phone number. Similar to that, it would be good to have an option to send SMS ringcentral number
Guest over 1 year ago in RingCentral Phone 0 Future consideration