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SMS: Ability to receive verification code (short code) via text messages

Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service. Therefore I am unable to add my RingCentral number as the primary number for Google to use for notifications, which impacts our business negatively.

  • Deleted user
  • Jul 29 2020
  • Under Consideration
Product Line RingCentral Phone
  • Attach files
  • Erik Jitomo commented
    27 Sep 07:41pm

    Checking if we have an ETA to get the feature enabled to respond to Short Code SMS

  • Reuben Soto commented
    30 Aug 07:40pm

    This blocks us from being able to recommend RingCentral to our customers. I have started using RC personally for the last couple of weeks and it can't even receive an SMS from my bank. Ouch. Which is unfortunate because this solution can almost solve a HUGE need for many small businesses: to have employees bring their own devices and add business lines running on them as if they were supplying their employees with phones. Huge opportunity here.

  • Eugene K commented
    14 Jul 07:21am

    I can receive short code messages, but I can not respond to them. It is an essential feature.

  • Guest commented
    27 May 06:34pm

    This is absolutely needed, please implement!

  • Guest commented
    30 Apr 07:20pm

    Yes. We absolutely need this. I have MS MFA prompts working 80-90% of the time but then there are days it wont go through for random reasons. Please add is it is extremely useful.

  • Heather commented
    29 Apr 05:42pm

    This is a must have!

  • Jason Ho commented
    9 Apr 04:47pm

    For the business account, definately needs verification codes working. Don't want to use personal phone numbers to register apps or software.

  • molly okerlund commented
    26 Mar 07:35pm

    Yes, please!!!! We have been trying to use Zip Whip, but it doesn't always work. The ability to text into the main phone number where everyone can see the text would be AMAZING!!!!

  • Ravi Jain commented
    2 Dec, 2020 01:01pm

    Currently google/gmail doesnt treat RC number for verification.. if Google can treat this RC numbers as any other phone number, it will enhance the power of RC phone numbers.. pls consider it as an important enhancement

  • Guest commented
    17 Nov, 2020 09:37pm

    This would also help with user account security. A user's ringcentral number could become their primary number for MFA as well - then if a user is terminated, the number stays with the company rather than going with the user's cell phone.

  • Guest commented
    13 Nov, 2020 08:55am

    Gmail , Google verification will be useful and enhance the power of RingCentral

  • +182