Currently, verification code text messages sent from websites like Google do not come through the RingCentral SMS service. Therefore I am unable to add my RingCentral number as the primary number for Google to use for notifications, which impacts our business negatively.
|Product Line||RingCentral Phone|
US Customers should have access to receive texts from short code numbers. Canada is currently not working for receiving messages from short codes, this has been escalated to product teams. Will update when I have more information.
For responding to short codes, please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2749
For blocking short codes, please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-4703