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Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.  

Add support for threaded conversations, please.  This will be understandably difficult given the variety of platforms you're supporting.  I'm not sure what it will even look like.  Perhaps you could simply have two places in each conversation to write: replying to a prior comment or starting a new comment.  Whenever someone replies to an older comment, that whole thread becomes the latest message, maybe simply appearing as two comments, first and last, connected by ellipses.  Click on this and you actually open a sub-version of the current room.  So if you started in the "Marketing" room and click on the sub-thread, you enter a new room called "Marketing - Don Knotts 3/4/18 3:34" unless Don renames his thread.

Good luck with this one and its design.  Really hopeful you'll do something for threaded conversation support in 2018.

  • Deleted user
  • Jul 29 2020
  • Planned
Product Line RingCentral App
  • Attach files
  • Santi Aspas commented
    5 May 03:26pm

    Do you have a tentative date for delivering this feature?

  • Guest commented
    30 Apr 05:03pm

    Excited to see that this is "planned". Hopefully soon - it will make this service SO much more useful.

  • Zipher Lin commented
    14 Apr 05:00am

    Maybe the way Slack implemented thread message can be a reference.

  • Andrew Piltser-Cowan commented
    9 Mar 06:15pm

    If this is not implemented before RC Classic is retired in May, it will break our organization's ability to use RC team messaging, and I suspect that is true for others that have requested this feature. Classic isn't perfect but the ability to have threaded conversations based on tasks is better than the new app, and if we lose that we'll have to find a new group messaging solution stat.

  • Guest commented
    28 Dec, 2020 08:47pm


  • +175