When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.
Add support for threaded conversations, please. This will be understandably difficult given the variety of platforms you're supporting. I'm not sure what it will even look like. Perhaps you could simply have two places in each conversation to write: replying to a prior comment or starting a new comment. Whenever someone replies to an older comment, that whole thread becomes the latest message, maybe simply appearing as two comments, first and last, connected by ellipses. Click on this and you actually open a sub-version of the current room. So if you started in the "Marketing" room and click on the sub-thread, you enter a new room called "Marketing - Don Knotts 3/4/18 3:34" unless Don renames his thread.
Good luck with this one and its design. Really hopeful you'll do something for threaded conversation support in 2018.
|Product Line||RingCentral App|