Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

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Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?

  • Deleted user
  • Jul 29 2020
  • Future consideration
Product Line RingCentral App
  • Enzo Mastromarco commented
    5 May 01:52pm

    i want this to get around the CNAM update process. Caller ID is not reliable. Not sure how RC get's theirs...

  • David Huemer commented
    2 May 01:23pm

    My Custom Success Manager told me this feature is going to come in Q1/2022 but had to be delayed.
    Any update on this?

  • Ruchir Bhatt commented
    15 Mar 07:03pm

    this is HUGE!!!! Specially for faxes!

  • Paul Lock commented
    11 Oct, 2021 04:04pm

    This is a basic feature of a phone system.... when will it catch up and allow company wide shared contacts for sales groups?

  • Joey Garcia commented
    20 May, 2021 10:37pm

    This would be a great addition so that we can add contact information for our colleagues at "sister" companies or our Rep groups.

  • Cliff Garstka commented
    7 May, 2021 05:12pm

    In RC phone app you can show Outlook contacts including the global address list.

  • +235