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Status Future consideration
Created by Guest
Created on Jul 29, 2020

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?

Product Line RingCentral App
  • Devon Sothan
    Jan 26, 2023

    This feature is really needed with the amount of 3rd party contractors our company works wtih.

  • Mark Langthorne
    Jan 5, 2023

    Any news on a update for this feature moved and the feature was useful on the old system

  • Paul Gach
    Oct 26, 2022

    This is such a basic function. There are huge benefits to having a company wide directory that everyone can access/update and share within the company. This should be for both the phone app and the desktop.

  • Network Admin
    Sep 29, 2022

    This is such a simple concept, cannot believe I missed this in POC testing. I am already shopping other vendors for when our renewal comes up if this hasnt been addressed.

  • Dave Burakoff
    Sep 6, 2022

    Have had this feature on 2 previous phone systems (Meridian & Avaya). Extremely useful for making contact info of external sales teams available to inside people.

  • Henry Yiin
    Aug 26, 2022

    Can't believe this feature is missing and RC has not included it in the function upgrade roadmap. This feature is especially useful for an entity with mutiple subsidiaries which each subsidiary owns an RC account (with own corporate directory), but the cummuincation/collaboration is still needed across the subsidiaries.

  • Enzo Mastromarco
    May 5, 2022

    i want this to get around the CNAM update process. Caller ID is not reliable. Not sure how RC get's theirs...

  • David Huemer
    May 2, 2022

    My Custom Success Manager told me this feature is going to come in Q1/2022 but had to be delayed.
    Any update on this?

  • Ruchir Bhatt
    Mar 15, 2022

    this is HUGE!!!! Specially for faxes!

  • Paul Lock
    Oct 11, 2021

    This is a basic feature of a phone system.... when will it catch up and allow company wide shared contacts for sales groups?

  • Joey Garcia
    May 20, 2021

    This would be a great addition so that we can add contact information for our colleagues at "sister" companies or our Rep groups.

  • Cliff Garstka
    May 7, 2021

    In RC phone app you can show Outlook contacts including the global address list.

  • +298

Build in the functionality to add a non-RC number (a cell phone number) to my account so that I can text out as if I were using the cell phone number.

When I'm on my laptop I'd like to use RC as my communication hub. Having the ability to text someone that is familliar with my cell number (non-RC) is important. The text back and forth should show on my Androic phone and in ring central.
Guest about 1 year ago in RingCentral Phone 0 Future consideration

Add external numbers to company directory

Customer requested the ability for administrators to add external numbers to the company directory (visible to all). At present admons or users can add external numbers only as personal contacts. Customer wants to add external numbers that are vis...
Yoann SEGAUD about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Adding contact to common company contact book

Adding contact from last received number to a common company library rather than saving the number to the user profile. This allows us to trace all contacts and interactions added and there is no duplications of contacts to the company contact lib...
Pavan Chaudhary 11 months ago in RingCentral Web/Desktop App 0 Future consideration