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Status Future consideration
Created by Guest
Created on Jul 29, 2020

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?

Product Line RingCentral App
  • Network Admin
    Sep 29, 2022

    This is such a simple concept, cannot believe I missed this in POC testing. I am already shopping other vendors for when our renewal comes up if this hasnt been addressed.

  • Dave Burakoff
    Sep 6, 2022

    Have had this feature on 2 previous phone systems (Meridian & Avaya). Extremely useful for making contact info of external sales teams available to inside people.

  • Henry Yiin
    Aug 26, 2022

    Can't believe this feature is missing and RC has not included it in the function upgrade roadmap. This feature is especially useful for an entity with mutiple subsidiaries which each subsidiary owns an RC account (with own corporate directory), but the cummuincation/collaboration is still needed across the subsidiaries.

  • Enzo Mastromarco
    May 5, 2022

    i want this to get around the CNAM update process. Caller ID is not reliable. Not sure how RC get's theirs...

  • David Huemer
    May 2, 2022

    My Custom Success Manager told me this feature is going to come in Q1/2022 but had to be delayed.
    Any update on this?

  • Ruchir Bhatt
    Mar 15, 2022

    this is HUGE!!!! Specially for faxes!

  • Paul Lock
    Oct 11, 2021

    This is a basic feature of a phone system.... when will it catch up and allow company wide shared contacts for sales groups?

  • Joey Garcia
    May 20, 2021

    This would be a great addition so that we can add contact information for our colleagues at "sister" companies or our Rep groups.

  • Cliff Garstka
    May 7, 2021

    In RC phone app you can show Outlook contacts including the global address list.

  • +275
1 MERGED

Build in the functionality to add a non-RC number (a cell phone number) to my account so that I can text out as if I were using the cell phone number.

Merged
When I'm on my laptop I'd like to use RC as my communication hub. Having the ability to text someone that is familliar with my cell number (non-RC) is important. The text back and forth should show on my Androic phone and in ring central.
Guest 10 months ago in RingCentral Phone 0 Future consideration
7 MERGED

Add external numbers to company directory

Merged
Customer requested the ability for administrators to add external numbers to the company directory (visible to all). At present admons or users can add external numbers only as personal contacts. Customer wants to add external numbers that are vis...
Yoann SEGAUD almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration
3 MERGED

Adding contact to common company contact book

Merged
Adding contact from last received number to a common company library rather than saving the number to the user profile. This allows us to trace all contacts and interactions added and there is no duplications of contacts to the company contact lib...
Pavan Chaudhary 8 months ago in RingCentral Web/Desktop App 0 Future consideration