RELATED IDEAS
Contacts: Adding Non RingCentral Users to Company Contacts
How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
| Product Line | RingCentral App |
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- +332
1
MERGED
Build in the functionality to add a non-RC number (a cell phone number) to my account so that I can text out as if I were using the cell phone number.
Merged
When I'm on my laptop I'd like to use RC as my communication hub. Having the ability to text someone that is familliar with my cell number (non-RC) is important. The text back and forth should show on my Androic phone and in ring central.
0
Future consideration
7
MERGED
Add external numbers to company directory
Merged
Customer requested the ability for administrators to add external numbers to the company directory (visible to all). At present admons or users can add external numbers only as personal contacts. Customer wants to add external numbers that are vis...
0
Future consideration
3
MERGED
Adding contact to common company contact book
Merged
Adding contact from last received number to a common company library rather than saving the number to the user profile. This allows us to trace all contacts and interactions added and there is no duplications of contacts to the company contact lib...
0
Future consideration
My company still waiting for this feature since 2020.
Could you please give us some visibility on it ?
This would be a very useful feature for agency users that do not have RingCentral but still have agency cellphones. Please address.
Very important feature that is missing.. Ring Central please address!!
Hello RingCentral. Any updates on this one?
This feature is really needed with the amount of 3rd party contractors our company works wtih.
Any news on a update for this feature moved and the feature was useful on the old system
This is such a basic function. There are huge benefits to having a company wide directory that everyone can access/update and share within the company. This should be for both the phone app and the desktop.
This is such a simple concept, cannot believe I missed this in POC testing. I am already shopping other vendors for when our renewal comes up if this hasnt been addressed.
Have had this feature on 2 previous phone systems (Meridian & Avaya). Extremely useful for making contact info of external sales teams available to inside people.
Can't believe this feature is missing and RC has not included it in the function upgrade roadmap. This feature is especially useful for an entity with mutiple subsidiaries which each subsidiary owns an RC account (with own corporate directory), but the cummuincation/collaboration is still needed across the subsidiaries.
i want this to get around the CNAM update process. Caller ID is not reliable. Not sure how RC get's theirs...
My Custom Success Manager told me this feature is going to come in Q1/2022 but had to be delayed.
Any update on this?
this is HUGE!!!! Specially for faxes!
This is a basic feature of a phone system.... when will it catch up and allow company wide shared contacts for sales groups?
This would be a great addition so that we can add contact information for our colleagues at "sister" companies or our Rep groups.
In RC phone app you can show Outlook contacts including the global address list.