Community Ideas
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!
Can't believe this doesn't exist, sms messages are inaccessible to administrators unless you access the sender or recipient account. We've got logs for calls and faxes, audit log for changes, but nothing for sms and nothing being worked on???
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Currently, we use ringclone to audit the content of SMS messages.
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This is a vital need for proper record keeping. MUST add.
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This would have just saved my company a lot of money with a fraudulant unemployment claim and law suit. We have 2 employees that created a scheme and we know there is evidence in the text messages between them.
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I can't believe this doesn't exist! We need it!
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Given so many regulatory demands on various industries, it surprises me that there is no export feature for SMS messages given RingCentral's broad clientele base.
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Need to keep certain texts as i receive 50 texts a day and i need to keep my bosses texts
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Although log reports are good, having a permanent archive of all SMS is more critical from a business legal standpoint. Here's the idea posted by someone else: https://ideas.ringcentral.com/ideas/CUSTCOM-I-1800
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This topic was asked by a client in 2017.
https://community.ringcentral.com/questions/23040/texting-is-a-main-part-of-my-business-and-now-part.html
RingCentral seems to be doing nothing about it. I will be looking for a better platform
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Hi, what's the estimated time until this feature is available? I would like to view text messages sent by each user at the company.
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Even a to/from/timestamp log would be hugely beneficial.
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