Community Ideas

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Provide log report for SMS texts

Would like to print out SMS text messages

  • Deleted user
  • Jul 29 2020
Product Line RingCentral Analytics
  • Attach files
  • Dawn Hartwell commented
    16 Jun 07:49pm

    This would have just saved my company a lot of money with a fraudulant unemployment claim and law suit. We have 2 employees that created a scheme and we know there is evidence in the text messages between them.

  • Guest commented
    11 Jun 07:24pm

    I can't believe this doesn't exist! We need it!

  • Ed Gjertsen II commented
    2 Jun 04:07pm

    Given so many regulatory demands on various industries, it surprises me that there is no export feature for SMS messages given RingCentral's broad clientele base.

  • Guest commented
    24 May 05:56pm

    Need to keep certain texts as i receive 50 texts a day and i need to keep my bosses texts

  • Joseph Lombardi commented
    21 Apr 04:52pm

    Although log reports are good, having a permanent archive of all SMS is more critical from a business legal standpoint. Here's the idea posted by someone else: https://ideas.ringcentral.com/ideas/CUSTCOM-I-1800

  • Guest commented
    15 Jan 09:09pm

    This topic was asked by a client in 2017.

    https://community.ringcentral.com/questions/23040/texting-is-a-main-part-of-my-business-and-now-part.html

    RingCentral seems to be doing nothing about it. I will be looking for a better platform

  • Guest commented
    18 Nov, 2020 04:32pm

    Hi, what's the estimated time until this feature is available? I would like to view text messages sent by each user at the company.

  • James Framke commented
    23 Oct, 2020 10:27pm

    Even a to/from/timestamp log would be hugely beneficial.

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