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Problem:
The default RingCentral meeting invite template for schedule a RingCentral Meeting from outlook is not usable at all.
1. it overwrite meeting subject line -- annoying to say the least;
2. it provides a very long list of iPhone specific access numbers; irrelevant in most of our meetings;
3. it provides a very long list of local access numbers -- I have to delete most of them to make my own local number standout;
The overall look of the template is not professional enough for our use.
Now for every RingCentral Meeting invite, I have to make sure I remember to correct subject line and edit the body of the message. Waste of time.
Suggestion:
Best option: let user customize his own template;
Good enough option: Divided current template into three sections:
Subject line
URL link;
Iphone access info (can't see a reason any one need it; but that might be just me)
Local access numbers;
Let user select which sections of template will be included.
Product Line | RingCentral Video & Meetings |
Is this functionality not available yet?
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Seems like a basic thing to allow a company to customize its own invitation. I would also suggest that the admin have the option of allowing each user to customize their own invitation if they want to allow that.
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Generalizing the "one touch" information to be not just iPhone would help too, since I believe it will work on an Android as well.
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Adding to suggestion....
Allow administrators to set the default message body in order to support company branding and standards.
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