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Status Planned
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.

Product Line RingCentral Phone
  • Adam Ramczyk
    Sep 30, 2022

    Please allow this. Not a single person at my law firm wants to have music on the conference lines. They would rather listen to silence. Also, if you are conference calling someone into the conference room the hold music continues to play because it assumes you're 1 person.. Simply allow us to TURN OFF the music for Conference Rooms please.

  • Cory Comer
    Aug 25, 2022

    This hold music feature on conference calls is one of the most obtuse features of any of my software. It's disruptive to the work environment and communications. Beyond that, if you use meetings as much as I do, that same tune begins to grate at you after a week or so. And I'm 7 months in.

    Please enable the ability to CHANGE and DISABLE the hold music for conference calling.

  • Brett Miller
    Aug 22, 2022

    I have been assigned a ticket with this issue. Employees do not want to listen to hold music while waiting on a conference line. Please implement the phone music settings on the conference call settings.

  • Clarence Nappier
    Nov 27, 2021

    The mobile app has the feature to record audio with no HOLD music. Please update the phone settings to REMOVE HOLD music. Make the app and phone with same functionality.

  • Clarence Nappier
    Nov 27, 2021

    I am a podcaster. I used a previous service provider to record podcast episodes. without HOLD music. RingCentral's system does not allow a single caller to record audio without HOLD music playing in the background. My workaround until RingCentral decides to make change is call into the conference as a participant to SILENCE the HOLD music.

  • Taylor Wells
    Aug 5, 2021

    Can we add to this that we would like the option to disable hold when conferencing in other numbers?

  • +111

Ability to change the audio conference call hold music - same as user hold music choices

Ability to change the audio conference call hold music - same as user hold music choices
Guest over 1 year ago in RingCentral Admin Portal 0 Planned