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Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
|Product Line||RingCentral Phone|
We were promised this as a working function when we recontracted. It turns out we were lied to. Serves us right for not checking :(
We need this feature!! We are expanding to over 150 extensions and we need the ability for all extensions to ring simultaneously on incoming calls! Nothing but roadblocks with RingCentral!
This would be so helpful!! The way we have to route simultaneous calls right now is so messy.