Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

User Settings: Disable call waiting while on a call.

Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that say, while i'm on another call us this greeting, or while i'm on a call go straight to voicemail.

  • Deleted user
  • Jul 29 2020
Product Line RingCentral Phone
  • Attach files
  • Guest commented
    22 Feb 06:45pm

    Following up! How do I configure RC Office to automatically enable DND & direct calls to voicemail whenever I'm on a RC Video meeting or on another phone call? Do I need to manually change to DND at the start of a meeting or phone call? It's disruptive to users, especially for those hosting/chairing a video call.

    If the feature doesn't already exist, can someone give a status update on this Idea Request?

    Note: this feature shouldn't be limited to queue members. It would be helpful for non-queue members too.

  • John Nickell commented
    20 Nov, 2020 08:34pm

    Please give users the ability to determine how they are notified when another call is coming in. This should also include if someone's in a meeting, video call or regular phone call.
    Specifically in our situation, user is logged in with RC "modern" app. and on a video call. Someone else calls them on their RC #
    Instead of an audible noise we would like just the screen pop that there is an incoming call, giving the user the choice.

  • +95