Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that say, while i'm on another call us this greeting, or while i'm on a call go straight to voicemail.
|Product Line||RingCentral Phone|
This is coming Q1 2023-- stay tuned!
Planned solution is that when call waiting is turned off, allow user to select one of the below options:
i. Send to Voicemail
ii. Send to Extension/company contact(similar to voicemail CH)
iii. External number