Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ever visit the website so it creates workflow friction when you have to go there for one offs like this. The other option would be to download the file and then forward it. Not ideal as it is several extra steps and switching between at least three apps to do so.
|Product Line||RingCentral Phone|
Coming December 2022: ability to forward voicemails via message in desktop app, text, and email.
Planned for Q1 2024: transfer a voicemail from your voicemail inbox to another extension's voicemail inbox!