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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020

Provide an option for blocking robo dialers and caller ID spoofers.

I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so they could see how widespread this issue is. If it hadn't been waking me up in the middle of the night repeatedly, I wouldn't have messed with it. So there could be thousands of these invalid calls per day, and they just write it off as "telemarkets - complain to the FCC". Pretty much the definition of ignoring the problem. Or, if there were a way of getting real-time assistance while the call was connected, and trace it to the source. I really think they could solve this if they a) accepted that there could actually be a problem with their system, and b) invested engineering time to solve it. Until they do a), they won't do b), and we just will continue to have this garbage. But it's had only a very minor impact since I worked around it.

Also can RC implement something similar to NoMoRobo, which can block spammers.

Product Line RingCentral Phone
  • Jasmine Misa
    Feb 2, 2022

    We already have a robocall mitigation option for toll-free number robo calls. Hopefully we can include this feature for local numbers as well.

  • Guest
    Jul 24, 2021

    i request to add option where i can filter robocals and upload excle sheet and block those calls by my self. it is impossible to block 20 calls if i am getting 1000 calls in on hour.

  • +74
1 MERGED

Stop others from spoofing our number

Merged
Please develop something that would allow us to protect our phone number from spoofers. Our business number is being used for spam calls and we are getting angry phone calls.
Guest 10 months ago in RingCentral Phone 0 Under review
1 MERGED

Block/Straight to Voicemail for all unkown callers

Merged
All calls from unsaved and unknown callers should go straight to voicemail.
Guest 7 months ago in RingCentral Phone 0 Under review
1 MERGED

Block Private Callers

Merged
A lot of spam callers and telemarketers use a private number to call. We need the ability to block them completely.
Jaffer Jawad 4 months ago in RingCentral Admin Portal 0 Under review
3 MERGED

Create a more powerful filter for robocalls going through Toll-free numbers

Merged
Robocalls are coming into our toll-free numbers in high volume and incurring daily charges to our account. There should at least be a filter on calls coming to toll-free numbers which will determine if they are valid calls or not.
Guest over 1 year ago in RingCentral Phone 0 Under review