Community Ideas

This is a critical function. I agree with other commenters....this is very basic function that exists on Legacy Norstar Phones from the 90's. Surely it should be available on a modern phones system like Ring Central. Like others I never asked the question before signing up with Ring Central and then discovered this deficiency.

Along with this would be the ability to 'check' off the contacts visibility - to hide a contact. This would be quite useful for groups, users, and other bits that normal users really don't need to see.

Agree very surprised this isnt available as seems a very fundamental or basic feature. Ability to upload global contacts from one place rather than get 20 or 200 people to all update individfually.

I am a new customer and was literally SHOCKED that I could not program a speed dial from the admin console. I almost dumped the entire system. I mean this is such an obvious thing that I never bothered to ask for it.

Also, how about adding more contacts? I would like to get 100K instead of limiting to 10K

Our 25 year old Norstar Meridian phones had this and they still work!

To add: Would also like to be able to dial by voice for internal numbers from a shared directory. Other VOIP systems allow you to do this, even from a physical desk phone. I would press a button on your phone and it asks "who would you like to call?" and you say "reception" or "John Smith" (however the names are recorded in the shared directory). Eliminates the need to do a manual lookup or remember the extension number.

We are using Ringcentral via the downloaded app. It will be best if we can save/use speed dial access in calling our drivers.