Speed Dial: Company wide directory for Speed Dial

Searched on how to turn on a company shared contact list that each user could update, for universal access, and found that it has been requested for years but does not exist. Very surprised this is not a priority. This should not be merged with "add personal contacts to company directory" as don't need to add each person's personal contacts, just ones that the entire company uses. Please RingCentral, put this as a top priority.

We went from a premise based PBX "Panasonic" to Ring Central hosted and have lost the ability to easy upload contacts in our company directory on the physical phones. This is a huge inconvenience.

This is a MUST HAVE feature since that helps the customers to keep their existing global address book and looking forward to have this enabled soon.

Just merged over from Mitel they had a global phone book for years. Cant believe RC doesnt have this in Admin. Causing big problems here not having our company contacts (outside) loaded.

A little silly to ask everyone ina. company to add each contact individually. It's a huge time sink. We need to be able to share our contacts with our team members. This is a MUST HAVE.

I agree with all the comments below. This is a standard feature on all previous Avaya systems and is really not a complex feature, but is essential. We wish to load in all of our company mobiles as speed dials and manage them centrally.

This is should be a requirement MUST HAVE. Its amazing this isn't an option already. PLEASE ADD THIS! This was requested in 2020 - 3 years ago

This is a MUST HAVE. I am SO surprised this isn't an option already. PLEASE ADD THIS!

We just want a company wide directory so all employees have same data and we only need to keep this updated centrally.

It blows my mind how Ring Central does not have this in their system yet. They need to realize that this has been a standard feature for decades and it looks bad telling a customer that they do not have a Global Speed Dial list in a brand new phone system. Major, Major oversite on Ring Central's end. Please add this feature!

Voted and now just adding a comment to keep this alive.

This was created 2 years ago... WHY HASN'T THIS FEATURE BEEN ADDED YET?? Shared contacts are an absolute must have! How many votes do you need to have to get this done? RingCentral you need to add this immediately.

While this is annoying and I absolutely agree the feature needs to be added ASAP, here is a work-around.. which may be tedious depending on how many extensions you have and how frequently your users add contacts. If you log in to the extension of a user through the website, you can download their contacts as a csv file. Then you can log in to the extension of another user and import those contacts. You can choose whether you want to completely replace the contacts, or just add the unique ones. If you have more extensions after that, I would just download the csv file of the extension who just updated theirs and then pass that along to the next one and repeat as often as necessary.

This needs to be added stat. The fact that other obsolete on-premise solutions have this feature, while a hosted cloud solution does not, boggles the mind. How do other businesses on RingCentral provision staff's phone systems with the appropriate configuration? I represent a company of 18 end users and I can only image the nightmare larger companies have with standardizing a configuration for their entire staff. Perhaps I am too controlling when it comes to what is displayed on our staff's phone dss keys. Anyhow cheers!

Duplicate of https://ideas.ringcentral.com/ideas/ENTCOM-I-51 Contacts: share my Personal Contacts with all users

I don't understand why this function has to even be considered. I've added contacts and later realized that my team doesn't have access to those contacts that we all have to be in contact with on a regular basis.

This is very obviously needed. Every company has contacts that each user will use.
It's not necessary that all users add their own contacts. If we eventually get this option hopefully we can combine all user's existing contacts.

the functionality shouldnt just be for speed dial, the ability to see which client is calling us on the caller ID is a pretty key function once all the contacts have been added to the directory.

Avaya IP office had this function, now we are starting to move from Avaya IP office to Avaya Cloud Office powered by ring central and there is no such functionality. Quite disappointing.

We have Verizon One Talk right now, pending our RingCentral account going live, and they have what's Virtual On-Net Extensions and we love it. It looks like it would be very easy to implement if anyone from RC is listening... We input the name and number to be dialed along with the 4 digit extension we can simply dial quickly to place the call.