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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.

Product Line RingCentral Phone
  • Rich Doher
    Nov 18, 2022

    I am experiencing this same issue, from the same number. I have tried to block it but it does not seem to work, presumably because its 5 digits and not a real phone number. This is gettin out of hand, we are having numberous spam texts like this come through daily.

  • Patrick Windsor
    Nov 4, 2022

    I am getting 5 - 10 texts a day from 88022, there needs to be a way to stop them

  • Brett Shettel
    Oct 31, 2022

    These 5 digit text messages are increasing in our company and it would be extremely helpful to get this feature added to block these.

  • Andy Biddle
    Aug 5, 2022

    Would love the ability to block these. As someone else commented, these are very political and inflammatory.

  • Kelly Nichols
    Jun 30, 2022

    I have been waiting for this feature for sometime- please approve.

    We receive in 3-6 text messages a day from a 5 digit number that an ex-employee signed up for asking for funds for political campaigns. This is completely inappropriate for a private business to be receiving and we have no way to opt out.

  • Anel Salas
    May 31, 2022

    Please approve feature.

    I'm getting this sms often; comes from phone number with 5 digtis:


    98699 9:39 AM

    Your APPLE PAY code is 441240. DO NOT GIVE CODE TO ANYONE. ENTER IN DEVICE ONLY. For information, reply HELP or call the number of your card.

  • Stephen W. Mack, CFP
    Feb 15, 2022

    These are unsolicited and bothersome texts. Intended to lean political and create uncomfortable situations with our employees.

  • Doug Phillips
    Dec 8, 2021

    This is a serious issue honestly. If a RingCentral number ever gets on a SMS list like this, there is absolutely no way to remove it. RingCentral support can't do it for you either. The system just thinks it's an extension because it's not in the E.164 format.

  • Guest
    Nov 30, 2021

    need to be able to block spam text messages

  • Gloria Bilski
    Sep 27, 2021

    We need to be able to block short codes

  • Guest
    Sep 2, 2021

    Yes, this is a thing. There needs to be a way to block the short numbers.

  • +66

Allow replies to automated text messages.

I need to be able to reply for meeting confirmations, etc. that come from automated numbers.
Guest about 1 year ago in RingCentral Phone 0 Under review

Block 5 Digit Number or not Full Phone number

Customer wants to have a feature that user can block a text messages from a 5 digit phone number
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Ability to reply to 5-digit SMS

Bulk text senders use a 5-digit number. Replies to these numbers (such as "STOP") fail. RC users need the ability to reply.
Ronald Ballard over 1 year ago in RingCentral Phone 0 Under review

To be able to reply on SMS from short digit numbers or 646000 number

To be able to reply on SMS from short digit numbers or 646000 number
Guest about 2 years ago in RingCentral Web/Desktop App 2 Under review

Support texting to US Short codes

Today we can use your app to text 10 digit phone numbers but not short codes. Please update your app to allow texting to short codes too.
Guest over 1 year ago in RingCentral Mobile App 0 Under review

Option to send pictures to a five digit text number

It is not possible right now to send a photo to a five digit number, it must be a full number. This makes it very difficult when traveling
Guest over 1 year ago in RingCentral Mobile App 0 Under review