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I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
Product Line | RingCentral Phone |
Prior user comments mimic my issues. I have 51 locations with main numbers setup at the site or company level so that I can use them for CallerID purposes on the extensions within the location. It would be nice to be able to select an option to block all SMS to any particular number, even if it is set as a company or site number. The 5-digit issue for blocking calls and texts is completely unacceptable since other carriers allow it. I have entered into the master block list but continue to get these spam texts in huge numbers.
We need a 'blacklist' for numbers. It does not matter how many digits. Very simple.
Please fix this!!! I get several of these a week, and have no way to reply STOP. This is a constant annoyance. It would be nice to be able to select an option to block all SMS to our main phone number.
I have a marketing company which I cannot respond with "STOP" to cancel unwanted messages. Blocking fails to block the messages and replies fail to send to "invalid numbers"
We opened a support request and all they were able to do is suggest asking for a feature here... SO DO IMPLEMENT A FIX IT ASAP please.
I am having problems with all of our vendors sending us text messages. My hope is that this gets fixed soon; otherwise, as much as we want to, we have to migrate to a different service provider. It's frustrating and inconvenient. I regret porting over from Zoom, because Zoom allows for receiving and sending messages to 5-digit numbers.
I am experiencing this same issue, from the same number. I have tried to block it but it does not seem to work, presumably because its 5 digits and not a real phone number. This is gettin out of hand, we are having numberous spam texts like this come through daily.
I am getting 5 - 10 texts a day from 88022, there needs to be a way to stop them
These 5 digit text messages are increasing in our company and it would be extremely helpful to get this feature added to block these.
Would love the ability to block these. As someone else commented, these are very political and inflammatory.
I have been waiting for this feature for sometime- please approve.
We receive in 3-6 text messages a day from a 5 digit number that an ex-employee signed up for asking for funds for political campaigns. This is completely inappropriate for a private business to be receiving and we have no way to opt out.
Please approve feature.
I'm getting this sms often; comes from phone number with 5 digtis:
98699
98699 9:39 AM
Your APPLE PAY code is 441240. DO NOT GIVE CODE TO ANYONE. ENTER IN DEVICE ONLY. For information, reply HELP or call the number of your card.
These are unsolicited and bothersome texts. Intended to lean political and create uncomfortable situations with our employees.
This is a serious issue honestly. If a RingCentral number ever gets on a SMS list like this, there is absolutely no way to remove it. RingCentral support can't do it for you either. The system just thinks it's an extension because it's not in the E.164 format.
need to be able to block spam text messages
We need to be able to block short codes
Yes, this is a thing. There needs to be a way to block the short numbers.