Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Would like shared company address book for all RC phones

Would love to be able to share address book entries to all phones in our company.
In the Desktop App currently there is a "Company" Address book that only includes our phones, and a "personal" address book where all entries are stored.

Would like to add a "Shared Company" address book where personal address books could be moved to so our client contacts and info could be shared across our org.

We are working around this right now by having one user keep up with adding all entries and then they export the address book and everyone then imports this exported address book monthly into their apps but this is cumbersome.

  • Deleted user
  • Jul 29 2020
Product Line RingCentral Phone
  • Attach files
  • Guest commented
    11 Aug 08:00pm

    We just signed up for Ring Central and a company directory is one of the main features we need.

  • Nathan Ramsden-Lock commented
    15 Apr 06:03pm

    Don't hold your breath - this has been asked for multiple times of the last 6 years and they still haven't delivered it. with the old RC phone app you could at least integrate with a public folder in outlook - but they have left this facility out of the new app :-(

  • Guest commented
    28 Oct, 2020 01:47pm

    Think the might be the same request as

  • Fred Kamgar commented
    21 Sep, 2020 01:31am

    Excellent idea!!! We need this too!

  • +65