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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-75 Speed Dial: Company wide directory for Speed Dial.

Would like shared company address book for all RC phones Merged

Would love to be able to share address book entries to all phones in our company.
In the Desktop App currently there is a "Company" Address book that only includes our phones, and a "personal" address book where all entries are stored.

Would like to add a "Shared Company" address book where personal address books could be moved to so our client contacts and info could be shared across our org.

We are working around this right now by having one user keep up with adding all entries and then they export the address book and everyone then imports this exported address book monthly into their apps but this is cumbersome.

Product Line RingCentral Phone
  • Kathryn Kerns
    Reply
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    Mar 31, 2022

    Hard to believe this isn't a feature already. This seems like the most basic of features. I really wish I had known this wasn't an option when we signed up because we would have found a different phone service. This needs to be added immediately.

  • Tom Howarth
    Reply
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    Jan 27, 2022

    Cannot believe this is not available. We've just signed up but already regret it because of this, how is this not a feature!??

  • Guest
    Reply
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    Aug 11, 2021

    We just signed up for Ring Central and a company directory is one of the main features we need.

  • Nathan Ramsden-Lock
    Reply
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    Apr 15, 2021

    Don't hold your breath - this has been asked for multiple times of the last 6 years and they still haven't delivered it. with the old RC phone app you could at least integrate with a public folder in outlook - but they have left this facility out of the new app :-(

  • Guest
    Reply
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    Oct 28, 2020

    Think the might be the same request as https://ideas.ringcentral.com/ideas/ENTCOM-I-75

  • Fred Kamgar
    Reply
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    Sep 21, 2020

    Excellent idea!!! We need this too!

  • +65
1 MERGED

Company-wide phone book/contact list

Merged
We are a small company of like 5 users. We would want to have a general phonebook/contact list that we can all share and update. We are a property management company and it would be very helpful if we can have a phonebook of all the vendors we dea...
Franz Admin almost 2 years ago in RingCentral Phone 0 Future consideration
3 MERGED

Adding contacts and everyone in your company to access

Merged
I would love to see an option for a company to be able to have a shared phonebook. So if I add a contact to that phonebook, then everyone within a specific company or even Ring Central team would also have access to that contact for their own use.
Guest over 2 years ago in RingCentral Phone 0 Future consideration
1 MERGED

Share Common Business Contacts (Like Customers) In A Company Wide Directory

Merged
Show name and caller ID on each ringing desk phone for these shared contacts
Tom Daube about 2 years ago in RingCentral Phone 0 Future consideration