We just migrated a client over to Ring central. Something they asked for that I'm surprised has not been requested more, is the option for hold music to have multiple files, and for those files to randomly play when someone is put on hold. In this instance, they are using a recorded company testimonial as their hold music. They have several files like this, and would like to be able to rotate through them instead of clients hearing the same one over and over again. When I started investigating the options for hold music, I was definitely surprised at the lack there of. I think this could be highly beneficial for our client as well as others.
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