RELATED IDEAS
Desktop App: Memory Usage too high
Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory, hybrid hard drive. Lately I've noticed it was just dogging. HD light on constantly. All I ever really run on it is Chrome (very few tabs) and Quickbooks. So finally determined to figure out why it was so slow I start looking at the system internals and, well, come to find out the RC Softphone app was using TONS of memory:
Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1246050/RackMultipart20150728-2407-1cqosbl-RC_Memory_Hog_inlinepng1438116495
I was floored by the memory consumption. And even idle, it was pinging the CPU for 3-10% on a regular basis. Needless to say, I disabled it on startup and recovered a nice chunk of RAM.
| Product Line | RingCentral App |
I rebooted my PC this morning. This afternoon RingCentral was showing as over 1200 MB of RAM. Lots of PC's around here have only 4 GB RAM. It seems a shame to use 1 GB of the RAM on a phone app. Just sayin.
Hi Richenda, the beta was run last July 2021, they are currently not looking for more participants. They did implement some changes based on the beta, but it is a feature they are constantly working on. Thank you for your interest though!
@admin I would be interested in helping to beta test this!
Did this ever happen. Desktop app still consumes too much memory
Hi Everyone,
The product team is currently looking for customers interested in beta testing RCV CPU Optimization in the RingCentral app, desktop version.
If you are interested, please comment below! We'll be using your ideas portal profile email address to follow up, so if this is not your preferred email or the email attached to your RingCentral account, please indicate what email to use. Thank you!