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Status Already exists
Categories RingCentral Phone
Created by Guest
Created on Jul 29, 2020

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Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents

Product Line RingCentral Phone
  • Post comment
  • Kristopher John Calinao
    Reply
    |     Feb 19, 2023

    Hi team,

    I have a customer that has a paralegal team that needs to submit up to 2000 page document over fax.

  • Admin
    Saniya Rangooni
    Reply
    |     Oct 7, 2022

    The size limit has been extended to 50MB. Please check the latest version of the app to see the upgrade.

  • Lee Kole
    Reply
    |     Sep 22, 2022

    Agreed. We need greater bandwidth. The file size available now is smaller than what we used to have years ago on an old analog system. Please bring file sizes up and/or figure out a way to compress once we load to the system. For medical and legal files, they get large really quickly.

    Thank you!

  • +50
1 MERGED

Increase number of pages and MB for fax attachments

Merged
We are sending several pages of medical records
Guest about 2 years ago in RingCentral Web/Desktop App 0 Already exists
1 MERGED

Increase the combined size of fax file attachments

Merged
We are constantly running into failed faxes due to file size. Most fax servers will allow for at least up to 1gb and before we switched over to RingCentral we had that option. PLEASE PLEASE PLEASE increase the limit.
Rachel Williams about 1 year ago in RingCentral Web/Desktop App 0 Already exists