Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Remove the ability for callers to select any extension when calling in.

  • Guest
  • Sep 4 2020
A high level description of the product or feature being requested Toggle switch for turning on/off ability for letting callers dial any extension
A typical use case scenario We want all of our phone numbers to only be able to route how we want them to and not give the caller the ability to get transferred anywhere they want in our system.
Benefit of such feature This would help only the representatives that are supposed to be getting certain calls stay that way.
Product Line RingCentral Contact Center
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